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Old 05-07-2019, 09:24 PM   #1
Andreas_Gumm
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Default (fixed) EDIUS 9 Workgroup crashes on starting screen

Today I have upgraded to Edius version 9 workgroup version monday.
Sadly, after the installation process Edius 9 crashes on start screen while version 8.53 still works reliable.
Does anyone have an idea what causes the problem?

Code:
Problemsignatur:
  Problemereignisname:	APPCRASH
  Anwendungsname:	EDIUS.exe
  Anwendungsversion:	9.3.1.4196
  Anwendungszeitstempel:	5be530b4
  Fehlermodulname:	KERNELBASE.dll
  Fehlermodulversion:	6.1.7601.19160
  Fehlermodulzeitstempel:	56bcd73c
  Ausnahmecode:	c06d007e
  Ausnahmeoffset:	000000000000965d
  Betriebsystemversion:	6.1.7601.2.1.0.256.1
  Gebietsschema-ID:	1031
  Zusatzinformation 1:	9286
  Zusatzinformation 2:	9286d1ee6ac3a88c62f3f22ddd38d6dc
  Zusatzinformation 3:	a101
  Zusatzinformation 4:	a10184d0877f424a407ec088d15b355e
Thanks in advance

Andreas
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Last edited by Andreas_Gumm; 05-08-2019 at 04:18 AM.
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Old 05-08-2019, 12:48 AM   #2
antonsvideo
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is this when trying to open an existing project? if so, have you copied all needed plugins from 8 to 9?

I think EDIUS 9.4 should be out today from what was said in Las Vegas
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EDIUS 9 WG with Matrox MXO2, Asrock X99 Extreme 6, Intel Core i7 5960X Extreme Haswell-E 8-Core, Corsair Water Cooling, Nvidia Geforce GTX-980, Samsung 860 Pro SSD for System, 8TB Samsung Raid0 SSD for Video, 3 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Fractal Design Arc XL Tower, 32GB DDR4 Ram, Win7 Pro
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Old 05-08-2019, 01:24 AM   #3
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Quote:
Originally Posted by antonsvideo View Post
is this when trying to open an existing project? if so, have you copied all needed plugins from 8 to 9?
No, it's in the moment when the project list screen appears.

Quote:
Originally Posted by antonsvideo View Post
I think EDIUS 9.4 should be out today from what was said in Las Vegas
Yes, I will wait for version 9.40. The most important thing for me in version 9 will be the ProRes-export functionality, so version 8 is good enough until then. ;)

Andreas
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Old 05-08-2019, 01:37 AM   #4
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I see lots of your projects with 16 channel audio, what would be the logical purpose of that?
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EDIUS 9 WG with Matrox MXO2, Asrock X99 Extreme 6, Intel Core i7 5960X Extreme Haswell-E 8-Core, Corsair Water Cooling, Nvidia Geforce GTX-980, Samsung 860 Pro SSD for System, 8TB Samsung Raid0 SSD for Video, 3 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Fractal Design Arc XL Tower, 32GB DDR4 Ram, Win7 Pro
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Old 05-08-2019, 02:38 AM   #5
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Quote:
Originally Posted by antonsvideo View Post
I see lots of your projects with 16 channel audio, what would be the logical purpose of that?
Oh, it is needed for feature films which often come along with 5.1 and 2.0 audio.
Most feature films are getting german dubbed audio too (5.1 + 2.0) and some are getting a spoken track for the visual impeared.
In last case I need even 18 audio channels. For VoD delivieries I embed all the audio channels to the final master.
I pass the audio tracks through all the sequences.

Andreas

Last edited by Andreas_Gumm; 05-08-2019 at 03:00 AM.
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Old 05-08-2019, 03:12 AM   #6
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when EDIUS 9 crashes, let it create a system report and attach it
also, in the Temp folder you will find an EDIUS crash dump file, zip it and attach
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EDIUS 9 WG with Matrox MXO2, Asrock X99 Extreme 6, Intel Core i7 5960X Extreme Haswell-E 8-Core, Corsair Water Cooling, Nvidia Geforce GTX-980, Samsung 860 Pro SSD for System, 8TB Samsung Raid0 SSD for Video, 3 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Fractal Design Arc XL Tower, 32GB DDR4 Ram, Win7 Pro
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Old 05-08-2019, 04:19 AM   #7
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Edius 9 starts well now.
I have started a huge update procedure!

Thank you for your help!

Andreas
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Old 05-08-2019, 04:43 AM   #8
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what was the issue?
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EDIUS 9 WG with Matrox MXO2, Asrock X99 Extreme 6, Intel Core i7 5960X Extreme Haswell-E 8-Core, Corsair Water Cooling, Nvidia Geforce GTX-980, Samsung 860 Pro SSD for System, 8TB Samsung Raid0 SSD for Video, 3 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Fractal Design Arc XL Tower, 32GB DDR4 Ram, Win7 Pro
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Old 05-08-2019, 10:25 AM   #9
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Quote:
Originally Posted by antonsvideo View Post
what was the issue?
I have no clue, nothing specific, just updating the system.
My auto-update function was disabled for a long time.

Andreas

Last edited by Andreas_Gumm; 05-08-2019 at 11:42 AM.
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Old 05-09-2019, 10:54 AM   #10
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Edius used to crash on me just like you are saying when I had my lexar card reader plugged into the computer. If I unplugged it then it would open normally. With it plugged in Edius would go to the start screen then the project screen would flash on for a fraction of a second and then the dialog, " this program is not working" would pop up. I think I updated the driver for the card reader and that fixed it but not sure.
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