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Old 11-28-2016, 12:32 AM   #1
DaveL
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Default BM Intensity Shuttle not capturing in E8

I recently upgraded to W10 & E8.22.
I'm now attempting to get my BM intensity shuttle USB3 working again with the new versions of OS & E. I had gotten this to work well with W7 & E7 (after much experimentation & help) but haven't tried since the upgrade of OS and W10.

I've installed the latest BM S/W (ver 10.8.3).
I CAN capture with BM media express software OK, so the shuttle is working.
But I can not get E8 to capture.
E8 "sees" the BM device in device preset menus, but doesn't show an image in the capture window.

Anyone have any suggestions?
Is BM ver 10.8.3 the correct software to use for E8?
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Old 11-28-2016, 02:31 AM   #2
Jerry
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Make sure you are using the Intel USB 3.0 connectors next to the Intel Lan connector. Asmedia doesn't always work properly. I prefer a Renasa chipset over all of them.

Also, verify your settings in the BM control panel.
In your device preset, did you choose the Intensity shuttle for the interface setting and not Direct Show? Edius 7 used Direct Show, Edius 8 has a specific Intensity Shuttle listing.
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Old 11-28-2016, 08:08 AM   #3
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To expand on what Jerry said, have you made up any presets at all using the Intensity Shuttle inside Edius 8? I know it works as I've been testing using the USB 3 and TB Shuttles on out systems. As he said when making presets you have to choose the Intensity Shuttle from the drop down list and not DirectShow

I've also found them to be more stable if you force in the Windows 7 Intel USB 3 driver instead of using the one built into Windows 10
http://www.win-raid.com/t834f25-USB-...nd-modded.html
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Old 11-28-2016, 05:25 PM   #4
DaveL
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Thanks all. It began working. Hoo Ray! I'm not sure what did it. I never did anything different (that I know of) when the picture appeared. It might have just been multiple reboots.
Thanks for input.
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Edius 9.40.4803 Pro, Intel i7-5820K 3.3GHz, MSI X99s SLI plus MB, 32GB DDR4 mem, Nividia GTX 760, Win10 Pro x64
New to Edius - came from Liquid, before that 16mm film. I've been filmmaking since watching ST TOS first-run live on B&W TV
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