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Old 01-07-2014, 02:45 PM   #1
Alpha Video
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Default Best Drivers for Using Intensity Shuttle with Edius 6.5

Just wondering if anyone can recommend which drivers are most stable for using the Black Magic Design Intensity Shuttle. I had it working a while ago before I was forced to install a new hard drive due to system failure. Can't remember which version of the drivers I was using then.

I'm looking to capture from a VHS deck but at the moment I am unable to get any input using 9.7.7
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Old 01-07-2014, 03:11 PM   #2
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From what I can remember the 9.7.7 and 9.7.8 had issues on some systems. Have you checked inside the BM control panel to see what options you get in there?
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Old 01-09-2014, 11:25 AM   #3
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Can you see video using Media Express? I never found the shuttle worked that well with EDIUS 6.5 anyway (it works better with EDIUS 7). If it does not work with Media Express then the problem is not an EDIUS one.

We tended to stick with the 9.7.5 drivers when we were selling EDIUS 6.5 so I would try those. The later drivers also had problems in media express on some systems.
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Old 01-09-2014, 11:41 AM   #4
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Quote:
Originally Posted by David Clarke View Post
Can you see video using Media Express? I never found the shuttle worked that well with EDIUS 6.5 anyway (it works better with EDIUS 7). If it does not work with Media Express then the problem is not an EDIUS one.

We tended to stick with the 9.7.5 drivers when we were selling EDIUS 6.5 so I would try those. The later drivers also had problems in media express on some systems.
Hi David. I'll try those out instead. From what you said above I think it must be something to do with the Shuttle as when I try to use Media Express it completely freezes my computer and have to switch it off at the wall.
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Old 01-09-2014, 12:06 PM   #5
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I assume you are on Windows 7 still and not changed to Windows 8?

I would try the Blackmagic drivers and also check the USB drivers and see if they are up to date. Presumably the Shuttle worked on this system before? Because they are very picky about the USB3 chipset used and your system says you have an Asus Haswell board which will not have Renasas chips on it, and probably has Intel chips and some others (I have not checked but these kind of mobos normally do). We have found on our systems using Gigabyte Haswell boards the Shuttles tend to work on the Intel USB3 sockets with the right Intel USB3 drivers but not on non -Intel sockets. Renasas USB3 is still the best for Shuttles.
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Old 01-09-2014, 12:19 PM   #6
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Quote:
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I assume you are on Windows 7 still and not changed to Windows 8?

I would try the Blackmagic drivers and also check the USB drivers and see if they are up to date. Presumably the Shuttle worked on this system before? Because they are very picky about the USB3 chipset used and your system says you have an Asus Haswell board which will not have Renasas chips on it, and probably has Intel chips and some others (I have not checked but these kind of mobos normally do). We have found on our systems using Gigabyte Haswell boards the Shuttles tend to work on the Intel USB3 sockets with the right Intel USB3 drivers but not on non -Intel sockets. Renasas USB3 is still the best for Shuttles.
Yes, Win 7 not 8.

It's a strange problem because the Shuttle works fine on Premiere (until Premiere crashes after about an hour that is). But the specific issue I am having is capturing from VHS tape to PC via composite. I can actually capture using Premiere but the resulting avi file audio/video is out of sync by a few seconds. It's the same whether I use a time base corrector or not.

Well, back to Edius.... I did manage to get it working in Edius 7 on Win 7 but I still got the lip sync issues. The reason I went back to 6.55 (on one of my PCs) is that I wanted to use it as a workstation for syncing (large) projects using Plural Eyes, and then transferring it to the other PC for editing (on Edius 7). This workstation would also be for transferring tapes to DVD, but if I use Edius 7 I lose the use of Plural Eyes.

See my dilemma? In short, I could use the Shuttle with Edius 7 but lose the use of Plural Eyes. Or use Premiere, but risk it crashing during capture if I do more than 1 hour. But whichever program, or version of it, the resulting file is out of sync.
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Old 01-09-2014, 12:43 PM   #7
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Try the drivers first. One of the problems I saw reported on the Blackmagic forums with the 9.7.7/9.7.8 drivers was audio sync issues on long captures, which did not happen with 9.7.5. I think 9.7.5 was ok, although for ages we actually used 9.6.8 because of different issues. You have to use later drivers than that if using some recent programs but will probably be old with EDIUS 6.54. Sorry not a definitive answer - I can't remember the numbers exactly, but I know we thought 9.6.8 & 9.7.5 were good. 9.8 seems good for recent programs and the ones in between were dodgy.
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Old 01-09-2014, 12:44 PM   #8
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The Shuttle was originally designed for a specific chipset and a specfic USB 3.0 controller. This was the X58 chipset and the Renasas USB 3.0 controller.
As David said, there are certain drivers that work with certain hardware in newer motherboards. But, from what I have read on the BM forums, it is still 'iffy.'

The Shuttle has worked flawlessly for me in 6.5x and now in 7.2x. But, as you can see by my signature, I am running the required chipset and contoller.
When I retire the X58 system, I will be looking into a replacement for the Shuttle. The Thunderbolt shuttle is an option, especially for the price.
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Old 01-09-2014, 05:03 PM   #9
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Try using BM driver 9.7 or earlier. A lot of people have found that later drivers make the capture slowly drift out of sync even on the validated chipset, although I've never seen it myself
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Old 01-09-2014, 06:04 PM   #10
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Quote:
Originally Posted by Adbear View Post
Try using BM driver 9.7 or earlier. A lot of people have found that later drivers make the capture slowly drift out of sync even on the validated chipset, although I've never seen it myself
Ok, thanks. Will give it a try when I next get into the office.
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