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Old 05-10-2017, 12:35 PM   #1
peppy0402
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Default Mync registration error

Hello. I have downloaded the trial version of mync. Have me registered properly and a serial number. Unfortunately, I get the following error during activation: The connection to the server failed. Error code: 57C.4B0.1D512.BD. My firewall I have testweise synonymous already switched off but without success.... Please help :(
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Old 05-11-2017, 03:08 AM   #2
GrassValley_SL
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Hi There,

This error code can come up is your firewall or Antivirus software is blocking internet for the flex net server.
We recommend the following to trouble shoot:
1.Disable Windows Firewall and then activate or de-activate the license.
2.Disable real-time scan of anti-virus and then activate or de-activate.
If the error still appears or you cannot access to the portal site, attempt off-line activation or deactivation.
3.Re-try license activation / deactivation after several minutes.
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Old 05-14-2017, 10:28 AM   #3
peppy0402
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Hello. Thanks for the answer. Unfortunately the specified solution does not work. Where can I upload the generated ID file to perform an oflline activation?
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