Vistitle 2.8 Digital License Activation Process

[John Hooper]

I have now transferrred Visitle 2.8 to a digital license, but HKVisdom had to re-allocate both the SN for Vistitle and the SN for the plugins. The exisitng ones I had were not valid.

[Marc44]

Originally Posted by Jerry

I've created a video to show you how to activate the both the Vistitle and Vistitle Plugin digital licenses. There is nothing wrong with the server....at least here.

Attachment 19267

Please uninstall the previous version and dongle prior to running the Vistitle 2.8 installer.

Very, very useful your video, Jerry.
Is it possible to locate it on a website?
it'll be more easy to share.
To install the license of the Vistitler core, no problem.
For plug-ins, I had to remove the dongle and restart the PC to detect the lack of license.

[DigitalDave]

Originally Posted by Marc44

.
To install the license of the Vistitler core, no problem.
For plug-ins, I had to remove the dongle and restart the PC to detect the lack of license.

Surely, that is because the plug-in licenses are already on the dongle so if the dongle is in place they would be seen from there. Maybe I have got it wrong but I have one system with 2.8 on a dongle (for now) - there is no license manager installed.
The other system has digital activation and plug-ins did need to be activated as per Jerry's video.

[Jerry]

Originally Posted by Marc44

Very, very useful your video, Jerry.
Is it possible to locate it on a website?
it'll be more easy to share.
To install the license of the Vistitler core, no problem.
For plug-ins, I had to remove the dongle and restart the PC to detect the lack of license.

Take a look at my original post.
Notice that I did say to remove both the program and dongle and then reboot the computer.

I've created a video to show you how to activate the both the Vistitle and Vistitle Plugin digital licenses. There is nothing wrong with the server....at least here.

VISTITLE 2.8 ACTIVATION PROCESS.mp4

Please uninstall the previous version and dongle prior to running the Vistitle 2.8 installer.

The activations happen within the Stand Alone version after the installation is finished, and not in the install process.

I mention to run the Directx Runtime Web Installer. Here is the link:
https://www.microsoft.com/en-us/down...ils.aspx?id=35
This is an important install.

[DigitalDave]

Originally Posted by John Hooper

I have now transferrred Visitle 2.8 to a digital license, but HKVisdom had to re-allocate both the SN for Vistitle and the SN for the plugins. The exisitng ones I had were not valid.

That's the whole purpose of registering the existing dongle license to get those s/n. or did the first ones sent not work, after you had registered?

[John Hooper]

Originally Posted by DigitalDave

That's the whole purpose of registering the existing dongle license to get those s/n. or did the first ones sent not work, after you had registered?

I started the process before Jerry posted his guide. I didn't know that I had to remove the dongle first.

I thought that Vistitle 2.8 would overwrite 2.7, but the installation told me to remove 2.7. I did this but did not remove the dongle....didn't think to do that as I thought I had the option to use the dongle or get a digital license.

I found that the SN for Vistitle didn't then work for 2.8, wrote an email to HKVisdom and sent them the original invoice and SN for Vistitle and the one for the plugin.

HKVisdom very quickly posted back a new SN for Vistitle but not the plugin, so I assumed that I should use the originel SN.

I didn't know there was such a thing as the Vistitle License Manager until I then read Jerry's guide. I saw my plugins were not activated. It would not accept the origianl SN I had for the plugins, so back to HKVisdom again. They sent me a new SN by return. A great support response.

[tony]

I followed Jerrys post on how to activate Vistitle 2.8 and it worked, thanks Jerry.
I then opened Edius 8 and was asked for my Edius ID, lucky I had it at hand and when I entered the details Edius opened, was this normal?

Thanks.

[Jerry]

I don't know. Maybe someone else with Pro can answer this.

[tony]

Ok, thanks Jerry.

[Captain]

Originally Posted by tony

I then opened Edius 8 and was asked for my Edius ID, lucky I had it at hand and when I entered the details Edius opened, was this normal?

I would not call that a "normal" behaviour - although it is not unusual for Edius. ;-)

I have a quite new computer and had Edius setup only for two weeks (and it worked well), when suddenly on another day it refused starting and instead prompted me to enter the serial. License manager showed no license (although it should have counted two active licenses). I then entered the serial number and... tata - everything was fine again.

Maybe this is caused by minor Windows updates in the background or shared registry entries when new software is installed.