Grass Valley Forums Facebook   Twitter   YouTube  

Go Back   Grass Valley Forums > Editors > Editing with EDIUS

Reply
 
Thread Tools Display Modes
Old 05-26-2018, 03:37 AM   #1
johnweekes
Junior Member
 
Join Date: May 2018
Location: Concord, CA
Posts: 5
Default bin and palettes won't open

I can't get my bin and palettes to show up. this problem started when I tried to move my windows user folder to a different drive to free up space. tried the shift>alt>L and B, tried deleting Edius and the Grass Valley folder in my windows user folder. I'm stuck. I read creating a new user profile works but I'm not sure how to do that.
johnweekes is offline   Reply With Quote
Old 05-26-2018, 04:48 AM   #2
antonsvideo
Senior Member
 
antonsvideo's Avatar
 
Join Date: May 2007
Location: Sydney
Posts: 22,035
Default

I would move the user folder back where it belongs

then free up space the proper way by investigating the cause of the low space issue, could be a hibernation file, often as large as 20GB or a swap file set too large or temp files caused by Adobe products, I had a customer recently where Adobe Encore had over 60GB of temp files from encodes long finished on the C drive
__________________
Anton Strauss
Antons Video Productions - Sydney

EDIUS 9 WG with Matrox MXO2, Asrock X99 Extreme 6, Intel Core i7 5960X Extreme Haswell-E 8-Core, Corsair Water Cooling, Nvidia Geforce GTX-980, Samsung 860 Pro SSD for System, 8TB Samsung Raid0 SSD for Video, 3 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Fractal Design Arc XL Tower, 32GB DDR4 Ram, Win7 Pro
antonsvideo is offline   Reply With Quote
Old 05-27-2018, 10:15 PM   #3
johnweekes
Junior Member
 
Join Date: May 2018
Location: Concord, CA
Posts: 5
Default missing bin and palette window

That did nothing. I think it's a Windows 10 scailing issue. I have had to turn down work cause GV offers no support. I'm very disappointed with them.
johnweekes is offline   Reply With Quote
Old 05-27-2018, 10:31 PM   #4
GrassValley_SL
Moderator
 
GrassValley_SL's Avatar
 
Join Date: Mar 2010
Location: SA
Posts: 7,741
Default

As Anton suggested you should keep you user folder onn the C drive.

If that is the cause of your issue there is nothing that we can do but advise to correct it and reinstall EDIUS.

Also you can try making a new user profile.

Note that this forum is not official GV support.
__________________
Steve


Please don't send me Private Messages for support. Contact Grass Valley support
GrassValley_SL is offline   Reply With Quote
Old 05-28-2018, 12:05 AM   #5
johnweekes
Junior Member
 
Join Date: May 2018
Location: Concord, CA
Posts: 5
Default missing bin and palette window

This is an issue with the latest Windows 10 update. It appears that Windows creates virtual monitors. I don't see a fix yet and I'm not sure what the purpose is for this feature in windows but I did see a WORK AROUND.

Press Windows key>P>Arrow down and select to only display on your main monitor. unfortunately you may need to do this every time you log into windows I also set my scaling to 100%. I hope someone finds this as helpful as I did.
johnweekes is offline   Reply With Quote
Old 05-28-2018, 01:29 AM   #6
GrassValley_SL
Moderator
 
GrassValley_SL's Avatar
 
Join Date: Mar 2010
Location: SA
Posts: 7,741
Default

Quote:
Originally Posted by johnweekes View Post
This is an issue with the latest Windows 10 update. It appears that Windows creates virtual monitors. I don't see a fix yet and I'm not sure what the purpose is for this feature in windows but I did see a WORK AROUND.

Press Windows key>P>Arrow down and select to only display on your main monitor. unfortunately you may need to do this every time you log into windows I also set my scaling to 100%. I hope someone finds this as helpful as I did.
Could be but I have the latest windows 10 on 2 systems and am not seeing the issue you are posting about.....
__________________
Steve


Please don't send me Private Messages for support. Contact Grass Valley support
GrassValley_SL is offline   Reply With Quote
Reply
 
Go Back   Grass Valley Forums > Editors > Editing with EDIUS
 

Bookmarks

Thread Tools
Display Modes

Similar Threads
Thread Thread Starter Forum Replies Last Post
Vistitle won´t open Ludde EDIUS: Compatible Third Party Products 8 04-22-2012 04:19 PM
Procoder 3 won't open BobR ProCoder 6 04-04-2012 11:22 PM
Edius won't open trottnow Editing with EDIUS 10 02-10-2011 07:02 PM
PLEASE HELP! - Old Project won't open. PopEye Editing with EDIUS 17 06-17-2008 02:59 AM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are Off
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 08:56 AM.


Copyright © 2014 Belden Inc. All rights reserved.