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Old 09-17-2019, 06:16 PM   #1
DiSoFilm
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Default Downloading 9.5 VERY slow

While e.g. downloading 1 GB files from e.g. Vimeo takes only a few minutes, downloading the 725 MB 9.5 installer directly from https://www.grassvalley.com/support/...0&download=813 varies between 6 hours and multiple days. When I click Help, Check for Updates... in Edius 9.4, I get an error message about not having an internet connection, see image. There's nothing wrong with my internet, what can I do?
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File Type: jpg Error.jpg (14.5 KB, 10 views)
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Old 09-17-2019, 06:37 PM   #2
GrassValley_SL
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Check if you firewall is not blocking it
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Please don't send me Private Messages for support. Contact Grass Valley support
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Old 09-17-2019, 07:50 PM   #3
DiSoFilm
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Firewall off and no improvement whatsoever... Nothing wrong with 100Mbps in SpeedTest but the long awaited AudioSync seems like hours / days away with only 22,4 KB/s - see info in files
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File Type: jpg DownloadSlow.jpg (27.8 KB, 9 views)
File Type: jpg DownloadFast.jpg (58.6 KB, 11 views)
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Edius 9.4 on Windows 10 on Intel i7-4770K
Sony HXR-NX100, HDR-CX900, HDR-PJ620, HDR-GW55 (HVR-V1), XZP, Zoom Q8
"In regione caecorum rex est luscus" (Desiderius Erasmus, AD 1,500)
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Old 09-17-2019, 08:27 PM   #4
LewS
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Just tested here. Download took under 2 minutes.
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Old 09-17-2019, 08:32 PM   #5
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Try a different browser. Chrome, for me, had faster downloads.
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Old 09-18-2019, 06:58 AM   #6
spurfilm
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I have a 1000Mbps connection (usually around 650Mbps) and I just downloaded "EDIUS_Setup-9.50.5351" in 10 seconds. So there is nothing wrong with the GV server.
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EDIUS WG 9.50.5351 Tower > Win10 Pro 64-bit on 512GB Samsung 850 Pro SSD, Nanoxia Deep Silence Case, Asus X99-S Mobo, Intel i7-5820K Haswell-E @ 3.30GHz O/C to 4GHz, 32GB Crucial DDR4 @ 2133MHz, NVIDIA GeForce 980 Ti 6GB + dual 1920x1080 monitors, BM Intensity Pro 4K + 3840x2160 monitor, LG Blu-Ray writer, Storage: 16TB WD RED RAID0. EDIUS WG 9.50.5351 Field Laptop > Acer P645-M, 14" 1920x1080, 256GB SSD, Win7 Pro 64-bit, Intel dual-core i7-4500U Haswell @ 1.8GHz, 8GB DDR3.
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