Please help me about k2 edge playout

ductuan · 03-05-2016, 05:25 AM

Untitled.jpg
please help me ! I used command line "./nexusproc restart all"
,but not effective . Thank you very much

And method created RecPack Channel on Channel Composer (My setting I/O SDI : 1,3,5,7 Input, 2,4,6,8 output) :(

ductuan · 03-05-2016, 06:46 PM

And pls tutorials method created RecPack Channel pack on Channel Composer !

ductuan · 03-06-2016, 06:24 AM

I am a customer has purchased K2 Edge Layout.
During the test run, the following error may often occur:
- When click Next (1 to 2 to 3 to 4 event LIVEinput) to select the input or when recorder Channel K2 Main and K2 Backup automatically shutdown, and can not be restarted by clicking the power button 1 times, should hold for a few seconds then turn it back.
- Currently, in the webpage interface manager (IP / txdashboard), the green lights of K2 Backup has grayed, despite all services are working

Grassvalley company please give me some advice to deal with the above issues or send engineers to intervene.

I think there is something wrong when changing INPUT port at Playout Control or IN/OUT port on the back of the K2 Edge Playout.

If there are warnings about the IN/OUT, please provide.

GrassValley_PS · 03-06-2016, 06:34 AM

This forum is not official support. You should contact GV support directly.

03-05-2016, 05:25 AM	#1
ductuan Junior Member Join Date: Feb 2016 Location: Viet Nam Posts: 5	Please help me about k2 edge playout Untitled.jpg please help me ! I used command line "./nexusproc restart all" ,but not effective . Thank you very much And method created RecPack Channel on Channel Composer (My setting I/O SDI : 1,3,5,7 Input, 2,4,6,8 output) :( Last edited by ductuan; 03-05-2016 at 06:52 PM.

03-06-2016, 06:34 AM	#4
GrassValley_PS Moderator Join Date: Oct 2009 Location: Cincinnati Posts: 4,769	This forum is not official support. You should contact GV support directly. __________________ Main System: i7 6950X OC to 4.5GHz, ASUS RAMPAGE V EDITION 10, Corsair Dominator Platinum 64GB DDR4 2800, SAMSUNG 950 PRO M.2 512GB , GeForce GTX 1080 Founders Edition, Corsair AX1200i PS, Phanteks Luxe Case, 16TB RAID (4)HGST Deskstar NAS 4TB, Corsair H115i CPU Cooler, AJA Kona 4, BMD Intensity Pro 4K, Win 10

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03-05-2016, 06:46 PM	#2
ductuan Junior Member Join Date: Feb 2016 Location: Viet Nam Posts: 5	And pls tutorials method created RecPack Channel pack on Channel Composer !

03-06-2016, 06:24 AM	#3
ductuan Junior Member Join Date: Feb 2016 Location: Viet Nam Posts: 5	I am a customer has purchased K2 Edge Layout. During the test run, the following error may often occur: - When click Next (1 to 2 to 3 to 4 event LIVEinput) to select the input or when recorder Channel K2 Main and K2 Backup automatically shutdown, and can not be restarted by clicking the power button 1 times, should hold for a few seconds then turn it back. - Currently, in the webpage interface manager (IP / txdashboard), the green lights of K2 Backup has grayed, despite all services are working Grassvalley company please give me some advice to deal with the above issues or send engineers to intervene. I think there is something wrong when changing INPUT port at Playout Control or IN/OUT port on the back of the K2 Edge Playout. If there are warnings about the IN/OUT, please provide.