E8WG Export plugin disappeared

Long John Silver · 11-09-2019, 01:43 PM

Hi all,

Just few hours ago I exported a project.
This morning I was trying to export it again but.... H.264/AVC plugin is missing.

Clicking on recently used preset it says "could not use the selected format - please confirm setting."

What's happened? Any suggestion?

Thank you in advance

GrassValley_SL · 11-09-2019, 05:30 PM

It tells you that you cannot export with your current project settings to that format. You can enable conversion and choose settings which are supported

Long John Silver · 11-09-2019, 05:51 PM

Quote:

Originally Posted by GrassValley_SL

It tells you that you cannot export with your current project settings to that format. You can enable conversion and choose settings which are supported

I don't get it.
It's a project I'm working on since one month.
Yesterday I just exported an mp4 file and I closed it.
This morning I've just opened it edited some clip and I pressed print to file.
What I should check?

Thanks

Long John Silver · 11-09-2019, 06:02 PM

Found: I changed project audio settings from 48kHz to 44.1 kHz.
Why H.264 is not valid anymore with 44.100 Hz audio sampling? Is it not supported?

Thanks

DigitalDave · 11-09-2019, 07:37 PM

As Steve has said you have changed your project setting albeit just the audio.
Last settings are "locked" and cannot be changed, which personally I think is not great....he says politely! Had you tried a new setting and ticked the change box it would have worked.

antonsvideo · 11-10-2019, 12:22 AM

Quote:

Originally Posted by Long John Silver

Found: I changed project audio settings from 48kHz to 44.1 kHz.
Why H.264 is not valid anymore with 44.100 Hz audio sampling? Is it not supported?

Thanks

you can use 44.1k but I have no idea why you would want to when the audio standard for video is 48k

the reason you could not export is that you used a recently used exporter instead of a new H264 exporter

a recently used one expects all the same settings that were used when it was last used

11-09-2019, 05:30 PM	#2
GrassValley_SL Moderator Join Date: Mar 2010 Location: SA Posts: 7,786	It tells you that you cannot export with your current project settings to that format. You can enable conversion and choose settings which are supported __________________ Steve Please don't send me Private Messages for support. Contact Grass Valley support

11-09-2019, 06:02 PM	#4
Long John Silver Senior Member Join Date: Apr 2011 Location: Rome, Italy Posts: 160	Found: I changed project audio settings from 48kHz to 44.1 kHz. Why H.264 is not valid anymore with 44.100 Hz audio sampling? Is it not supported? Thanks __________________ Edius 8.53 WG on Intel i9-9900K, Fractal design Celsius S24, ASRock Z390 Taichi, 16GB Corsair Vengeance LPX DDR4, 3GHz, Corsair RM850x, 1x500GB + 1x2TB Samsung EVO, 10TB Toshiba HDD, MSI GTX 1660 6GB DDR5

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11-09-2019, 07:37 PM	#5
DigitalDave Senior Member Join Date: May 2007 Location: Basildon UK Posts: 2,302	As Steve has said you have changed your project setting albeit just the audio. Last settings are "locked" and cannot be changed, which personally I think is not great....he says politely! Had you tried a new setting and ticked the change box it would have worked.