Grass Valley Forums Facebook   Twitter   YouTube  

Go Back   Grass Valley Forums > Editors > Editing with EDIUS

Reply
 
Thread Tools Display Modes
Old 04-17-2019, 11:58 PM   #1
kpot
Senior Member
 
kpot's Avatar
 
Join Date: Dec 2009
Location: WN, Austria
Posts: 995
Default Support page is going crazy again

Hallo GV:


I tryed to download my 9.31WG-Version but:
The Support page is going crazy again.
Any workarounds?
Regards kurt
__________________
Intel core i7-6700K / ASUS Z170A / 32 GB RAM / Intel HD Graphics 530 / SSD Systemdrive / Gigabyte GeForce GT 1070 / Win-10/64 Pro (V-1809) / EDIUS-9.51 WG / Mercalli (V2, V4 and V5 Plugin/64bit) / Zonealarm(Firewall etc) / ImgBurn / PhantomDrive / PowerDVD etc.
// Read > Test > Understand
kpot is offline   Reply With Quote
Old 04-18-2019, 12:08 AM   #2
GrassValley_SL
Moderator
 
GrassValley_SL's Avatar
 
Join Date: Mar 2010
Location: SA
Posts: 7,785
Default

Since we don't know what you are reporting we cannot suggest anything.
__________________
Steve


Please don't send me Private Messages for support. Contact Grass Valley support
GrassValley_SL is offline   Reply With Quote
Old 04-18-2019, 08:06 AM   #3
DigitalDave
Senior Member
 
Join Date: May 2007
Location: Basildon UK
Posts: 2,302
Default

Quote:
Originally Posted by GrassValley_SL View Post
Since we don't know what you are reporting we cannot suggest anything.
As was happening two weeks ago and discussed here its bu$$ered up again.
Once you login you have a page with the option to select your product registry, click that,, select a product and it returns to the option page.

The scaling on the product registry page was dire- see https://forum.grassvalley.com/forum/...t=43225&page=3
#27
DigitalDave is offline   Reply With Quote
Old 04-18-2019, 08:18 AM   #4
antonsvideo
Senior Member
 
antonsvideo's Avatar
 
Join Date: May 2007
Location: Sydney
Posts: 22,113
Default

confirmed, you can't download any product
__________________
Anton Strauss
Antons Video Productions - Sydney

EDIUS 9 WG with Matrox MXO2, Asrock X99 Extreme 6, Intel Core i7 5960X Extreme Haswell-E 8-Core, Corsair Water Cooling, Nvidia Geforce GTX-980, Samsung 860 Pro SSD for System, 8TB Samsung Raid0 SSD for Video, 3 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Fractal Design Arc XL Tower, 32GB DDR4 Ram, Win7 Pro
antonsvideo is online now   Reply With Quote
Old 04-18-2019, 09:34 AM   #5
SoundFreak_HD
Senior Member
 
SoundFreak_HD's Avatar
 
Join Date: Oct 2011
Location: Netherlands
Posts: 2,391
Default

Indeed, same problem here.
Tried with FireFox and Edge, infinite loop with no files to be seen...
The page also changed quite a bit, took a while to get in, not easy to navigate.
__________________
Tony D.

EDIUS WG 9.51 / MATROX MXO2 LE / WIN10 Pro WS / LENOVO P71 Workstation laptop / XEON E3-1535M v6 / nVidia QUADRO P3000 6GB / Toshiba M.2 NVMe 512GB / Samsung 860 EVO 4TB / 32GB ECC RAM.

EDIUS WG 8.53
/ HDRX-E1 + HDBX-1000 H / WIN10 Pro / DUAL XEON X5470 / SUPERMICRO X7DWA-N / SUPERMICRO SUPERCHASIS SC745TQ-920B / INTEL 520 SSD 240GB / WD CAVIAR BLACK 4TB (many) / 32GB ECC RAM / GTX 770 4GB / 2x MOTU 896HD.


wavearts / neatvideo / tmpgenc / hitfilm / imaginate
SoundFreak_HD is offline   Reply With Quote
Old 04-18-2019, 10:15 AM   #6
Peterjames
Senior Member
 
Join Date: Dec 2007
Location: UK
Posts: 480
Default

Quote:
Originally Posted by DigitalDave View Post
As was happening two weeks ago and discussed here its bu$$ered up again.
Once you login you have a page with the option to select your product registry, click that,, select a product and it returns to the option page.

The scaling on the product registry page was dire- see https://forum.grassvalley.com/forum/...t=43225&page=3
#27
I feel these sort of continuing basic problems with GV web site justify my concerns re their licencing of Edius. A few days back I posted this in another thread re activations. Peter

Quote:
'Retried updating Win10 from 1709 to 1809 but this time I deactivated Edius 8 WG first and then reactivated once Win 10 updates completed. Pleased to report all seems to be running okay this time.

Just one question concerns me for the future, what happens if GV shut down the activation/deactivation web server?

I have old software running on a Win 98 PC that I am still using occasionally without issue as only needed a serial number back then. '
__________________
i9-7900X OC, Asus TUF X299 Mk2 MB, 32GB Mem, 250GB Samsung 960 Evo M,2 NVMe for OS, HDDs for work files, GTX1080Ti 11GB, Win10 Pro 1809, Edius 8.5 WG, Sony FS7 main camera
Peterjames is offline   Reply With Quote
Old 04-18-2019, 12:10 PM   #7
John Hooper
Senior Member
 
Join Date: Mar 2010
Location: UK
Posts: 2,126
Default

Quote:
Originally Posted by GrassValley_SL View Post
Since we don't know what you are reporting we cannot suggest anything.
For the record, Steve, this thread should have been added to this one:

https://forum.grassvalley.com/forum/...ad.php?t=43225
__________________
Edius 8.53WG, Vistitle 2.8, Windows 10 x64 Pro Fall Update, Asus Z87 Pro, Intel i7-4770K, 16 GB 1600 Corsair Vengence LP RAM, Samsung 840 Pro SSD 256GB, WD Black 2TB media drive, Intel HD 4600 GPU, MSI GTX660 2GB VGA, Coolermaster Silencio 652 case, Noctua NH-U12S CPU cooler, Cakewalk UA-25EX USB audio interface, Cakewalk MA-15D monitor speakers, BM Intensity Pro 4K, PlextorPX-LB950SA BD writer, Dell U2410 Monitor
John Hooper is offline   Reply With Quote
Old 04-18-2019, 12:44 PM   #8
GrassValley_SL
Moderator
 
GrassValley_SL's Avatar
 
Join Date: Mar 2010
Location: SA
Posts: 7,785
Default

Quote:
Originally Posted by DigitalDave View Post
As was happening two weeks ago and discussed here its bu$$ered up again.
Once you login you have a page with the option to select your product registry, click that,, select a product and it returns to the option page.

The scaling on the product registry page was dire- see https://forum.grassvalley.com/forum/...t=43225&page=3
#27
Thanks for the details.
Will contact our web development team.
__________________
Steve


Please don't send me Private Messages for support. Contact Grass Valley support

Last edited by GrassValley_SL; 04-18-2019 at 12:58 PM.
GrassValley_SL is offline   Reply With Quote
Old 04-18-2019, 03:05 PM   #9
Andreas_Gumm
Senior Member
 
Andreas_Gumm's Avatar
 
Join Date: Jun 2010
Location: Germany, Berlin
Posts: 2,940
Default

Quote:
Originally Posted by kpot View Post
Hallo GV:


I tryed to download my 9.31WG-Version but:
The Support page is going crazy again.
Any workarounds?
Regards kurt
Meanwhile may it helps to download from FTP using anonymous login.

Andreas
Andreas_Gumm is offline   Reply With Quote
Old 04-25-2019, 08:18 AM   #10
DigitalDave
Senior Member
 
Join Date: May 2007
Location: Basildon UK
Posts: 2,302
Default

Quote:
Originally Posted by GrassValley_SL View Post
Thanks for the details.
Will contact our web development team.
EDITED
Thought it was stil broken but it's not - my error.
I had to clear cache before it worked

Last edited by DigitalDave; 04-25-2019 at 10:13 AM.
DigitalDave is offline   Reply With Quote
Reply
 
Go Back   Grass Valley Forums > Editors > Editing with EDIUS
 

Bookmarks

Thread Tools
Display Modes

Similar Threads
Thread Thread Starter Forum Replies Last Post
Turning-Page Haddock Editing with EDIUS 11 10-13-2017 04:52 PM
I'm Gonna Be crazy..how do they do this one ? nitrococuk Editing with EDIUS 23 10-14-2009 03:17 PM
driving me crazy flickapolitan Editing with EDIUS 8 08-03-2007 03:35 PM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are Off
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 11:57 PM.


Copyright 2014 Belden Inc. All rights reserved.