FCB:FCB regularly produces write errors with todays media

Crespel · 06-22-2010, 03:08 PM

Fire Coder Blue - Latest Driver Version Toshiba 1.2.2.11 regularly produces write error on todays disc media e.g. Sony Accu Core 6x BNR25BPS.
Writing with e.g. NERO is no problem. No write error out of 50 pieces.
When will GV finally fix the numerous errors on this product ?
This product becomes more and more unusable in the mean time.

shueardm · 06-22-2010, 03:45 PM

If you get a reply Joe it's probably just your own echo off the wall.

Crespel · 06-22-2010, 05:22 PM

I don't think I will get a reply from GV Mark even if I cannot use one of there products any more.
I think they are developing the same habits like Adobe where you get error corrections only with the next release.
Which is annoying and unacceptable to me.

shueardm · 06-23-2010, 12:54 AM

Quote:

Originally Posted by Crespel

I don't think I will get a reply from GV Mark even if I cannot use one of there products any more.
I think they are developing the same habits like Adobe where you get error corrections only with the next release.
Which is annoying and unacceptable to me.

That Joe, assumes there will be a new release.

Crespel · 06-23-2010, 10:04 AM

Quote:

Originally Posted by shueardm

That Joe, assumes there will be a new release.

Mark,
yes, I think so - GV cannot afford to let the product die without making it usable before.

Crespel · 06-25-2010, 03:36 PM

Just in case someone of GV is interested in more details - Burner = PX-B940SA FW=1.08

Crespel · 07-01-2010, 06:13 PM

Seems to me that GV lost there interest in FCB - no reaction - thank you Grass Valley.
That is customer support at its best.

pjsssss · 07-01-2010, 06:41 PM

Why do you expect GV response here? It has been said many times that this is not GV support.

Crespel · 07-02-2010, 01:42 PM

Pat,
your comment is ridiculous.
You really think that the german(or US) support function has a quick fix for this problem ?
Forget it - the only way to produce pressure is to make it known to others.

pjsssss · 07-02-2010, 04:47 PM

My comment is spot on. Your post made it seem as if you expected to get a GV support answer here. You know you are not going to get a GV tech response here.

If you want to complain, fine...I agree with most of what is said about FCB.

06-22-2010, 03:08 PM	#1
Crespel Senior Member Join Date: May 2007 Location: Germany Posts: 378	FCB:FCB regularly produces write errors with todays media Fire Coder Blue - Latest Driver Version Toshiba 1.2.2.11 regularly produces write error on todays disc media e.g. Sony Accu Core 6x BNR25BPS. Writing with e.g. NERO is no problem. No write error out of 50 pieces. When will GV finally fix the numerous errors on this product ? This product becomes more and more unusable in the mean time. __________________ _________________________________ Triple boot:Win10/Win10/Win10/I7-5930K/GTX780/1TB SW RAID:1000MB Read-Write/15TB Video RAID:650MB Read-Write/Intel X550 Triple boot:Win7/Win10/Win10/I7-6950X/GTX1080/SW:M.2 5300MB Read-2100MB Write/15TB Video RAID:850MB Read-Write/BMD 4K Extreme both on: 10Gbps Media sharing Network, 10Gbps NAS

06-22-2010, 03:45 PM	#2
shueardm Senior Member Join Date: May 2007 Location: South Australia Posts: 3,504	If you get a reply Joe it's probably just your own echo off the wall. __________________ VIDEODESK AUSTRALIA http://videodesk.com.au

06-22-2010, 05:22 PM	#3
Crespel Senior Member Join Date: May 2007 Location: Germany Posts: 378	I don't think I will get a reply from GV Mark even if I cannot use one of there products any more. I think they are developing the same habits like Adobe where you get error corrections only with the next release. Which is annoying and unacceptable to me. __________________ _________________________________ Triple boot:Win10/Win10/Win10/I7-5930K/GTX780/1TB SW RAID:1000MB Read-Write/15TB Video RAID:650MB Read-Write/Intel X550 Triple boot:Win7/Win10/Win10/I7-6950X/GTX1080/SW:M.2 5300MB Read-2100MB Write/15TB Video RAID:850MB Read-Write/BMD 4K Extreme both on: 10Gbps Media sharing Network, 10Gbps NAS

06-25-2010, 03:36 PM	#6
Crespel Senior Member Join Date: May 2007 Location: Germany Posts: 378	Just in case someone of GV is interested in more details - Burner = PX-B940SA FW=1.08 __________________ _________________________________ Triple boot:Win10/Win10/Win10/I7-5930K/GTX780/1TB SW RAID:1000MB Read-Write/15TB Video RAID:650MB Read-Write/Intel X550 Triple boot:Win7/Win10/Win10/I7-6950X/GTX1080/SW:M.2 5300MB Read-2100MB Write/15TB Video RAID:850MB Read-Write/BMD 4K Extreme both on: 10Gbps Media sharing Network, 10Gbps NAS

07-01-2010, 06:13 PM	#7
Crespel Senior Member Join Date: May 2007 Location: Germany Posts: 378	Seems to me that GV lost there interest in FCB - no reaction - thank you Grass Valley. That is customer support at its best. __________________ _________________________________ Triple boot:Win10/Win10/Win10/I7-5930K/GTX780/1TB SW RAID:1000MB Read-Write/15TB Video RAID:650MB Read-Write/Intel X550 Triple boot:Win7/Win10/Win10/I7-6950X/GTX1080/SW:M.2 5300MB Read-2100MB Write/15TB Video RAID:850MB Read-Write/BMD 4K Extreme both on: 10Gbps Media sharing Network, 10Gbps NAS

07-01-2010, 06:41 PM	#8
pjsssss Senior Member Join Date: May 2007 Location: Cincinnati, OH Posts: 4,996	Why do you expect GV response here? It has been said many times that this is not GV support.

07-02-2010, 01:42 PM	#9
Crespel Senior Member Join Date: May 2007 Location: Germany Posts: 378	Pat, your comment is ridiculous. You really think that the german(or US) support function has a quick fix for this problem ? Forget it - the only way to produce pressure is to make it known to others. __________________ _________________________________ Triple boot:Win10/Win10/Win10/I7-5930K/GTX780/1TB SW RAID:1000MB Read-Write/15TB Video RAID:650MB Read-Write/Intel X550 Triple boot:Win7/Win10/Win10/I7-6950X/GTX1080/SW:M.2 5300MB Read-2100MB Write/15TB Video RAID:850MB Read-Write/BMD 4K Extreme both on: 10Gbps Media sharing Network, 10Gbps NAS

07-02-2010, 04:47 PM	#10
pjsssss Senior Member Join Date: May 2007 Location: Cincinnati, OH Posts: 4,996	My comment is spot on. Your post made it seem as if you expected to get a GV support answer here. You know you are not going to get a GV tech response here. If you want to complain, fine...I agree with most of what is said about FCB.

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