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Old 12-07-2010, 03:57 PM   #1
damonbots
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Default Need Edius 6 bundled software

I recently purchased Edius 6 from a scumbag dealer and the bundled software was not included. I got ripped off. Anybody know how I can get a copy of the bonus content or download it somewhere? Appreciate any help. BTW, don't ever buy from a vendor named C***************e!

Last edited by GrassValley_BH; 12-07-2010 at 06:41 PM.
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Old 12-07-2010, 04:28 PM   #2
Fenek
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Perhaps you can find someone that dont need the bundled software :D
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Old 12-07-2010, 05:44 PM   #3
baddgsx
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if an EDIUS tech says its ok for me to make a copy of the bundled software , ill do it for you. I need their ok though. i dont want to break any copyright laws.
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Old 12-07-2010, 06:35 PM   #4
GrassValley_BH
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@damonbots:
Please contact Grass Valley Sales to express your concern about your experience with this dealer. We generally avoid "calling out" dealers here, as we would like the forum to remain neutral ground.

Please be sure to have all your purchase information when contacting Sales, as that will help determine whether you got what you were supposed to or not.

@helpful others:
EDIUS is covered by the the Grass Valley End User License Agreement careful not to violate your licensing terms.
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Old 12-07-2010, 07:36 PM   #5
damonbots
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Thank you guys! I contacted sales and they're going to mail me a copy of the bundled software. Great company! Sorry for calling out the dealer. I just wouldn't want anybody to go through the frustration I've been through.
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Old 12-07-2010, 07:53 PM   #6
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Definitely see your point, it just has a tendency to turn into into a bashfest.
Glad Sales got you squared away. :)
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Old 12-08-2010, 06:15 PM   #7
baddgsx
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Edius is #1!
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Old 12-08-2010, 10:31 PM   #8
dpalomaki
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With respect to issues with an unresponsive dealer, there are other forums and vehicles for complaints about retailer and e-merchants, including the local BBB and a number of web sites that rate dealers.

If the dealer failed to deal with you, or reasonably explain why you did not get a full package, have at it in those forums. Just be sure you are on solid ground with you complaint.
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Old 12-08-2010, 10:42 PM   #9
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And, if at all possible, start with a phone call to the dealer. Honest mistakes do happen from time to time, so it's not so much about not making a mistake, but rather how it's handled.
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