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Old 04-26-2018, 11:24 PM   #1
juana.manso08
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Default Intensity Pro 4k capture problem

Hi guys

I recently bought a new card intensity pro 4k card, I have instaled it in a new computer with the following

characteristcs: MOTHER GIGABYTE GA-Z270XP-SLI, microprocessor: Intel I7 7700 Kabylake 1151, memory: Corsair Ddr4 16gb

3000mhz and disk: HDD 2 TB SATA.
I have installed the last drivers for intensity pro 4k, I have tested this one using software: Blackmagic Media Express.

To do that test I have connected to a card HDMI input a laptop HDMI ouput... I was able to generate a video with

Blackmagic Media Express.... after that I have tried to do the same action but using edius but I wasn't capture video only

audio... Please, could you suggest what can I do to solve this problem??
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Old 04-27-2018, 10:50 AM   #2
David Clarke
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You have t create a device preset in EDIUS to capture footage and the frequency has to match the incoming signal. If you have made a device preset it could be that the frame rate does not match the frequency of the signal from the laptop. Try using a proper video signal from a camera.

You also say "audio... Please, could you suggest what can I do to solve this problem?? " but don't say what the problem is with audio.
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Main edit laptop: DVC Kaby Lake desktop processor laptop, 32GB RAM, 3.5Ghz i5 desktop processor, nVidia 1060, Windows 10.
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Desktop: 2Ghz 12 core Xeon processor, 32GB RAM, nVidia 1060, BM Intensity Pro, Windows 10
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Old 04-27-2018, 02:33 PM   #3
dpalomaki
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And FWIW, the preset and IP4K setting must exactly match the input video signal.
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Old 04-27-2018, 02:36 PM   #4
David Clarke
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I think this is most likely the problem. Media Express is a bit more relaxed so will probably work with signal coming from a laptop, but EDIUS is precise. If the laptop is set to 30 Hz and EDIUS is on 29.97 fps, then it won't work.
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Main edit laptop: DVC Kaby Lake desktop processor laptop, 32GB RAM, 3.5Ghz i5 desktop processor, nVidia 1060, Windows 10.
Desktop: 4Ghz 9900K processor, 32GB RAM, nVidia 1660TI GPU, Windows 10.
Desktop: 2Ghz 12 core Xeon processor, 32GB RAM, nVidia 1060, BM Intensity Pro, Windows 10
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