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Old 03-13-2020, 09:56 AM   #1
PaulTV
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Default Activations?

I've been testing 9.5 on a couple of platforms here to asses plugins and so on -

Is it clearly stated anywhere my activation/de activation count -and what is the limit?

and can the count be re set?

I've searched my EID pages but see nothing that gives clear information.

thanks

Paul :-)
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Old 03-13-2020, 12:53 PM   #2
BernH
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Activation counts can be checked here, by plugging in your license/key/serial number.

http://activation1.grassvalley.com/f...ortal/logon.do

I believe the the license still only covers 2 official activations with non-concurrent use, and and 1 "emergency" activation in the event you need to get working if one of those first 2 activations is lost due to having to re-install in the event of catastrophy.

Count reset is achieved by contacting your reseller or support at edius.net. (you may need to provide a copy of proof of purchase)
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Old 03-14-2020, 10:37 AM   #3
David Clarke
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You also only get 2 deactivations in a month, so if you have used it for testing on two machines and deactivated then put it on another test machine you cannot deactivate the third machine for a month.

Everything can be reset by Grass Valley or the distributor, Magic Multimedia. You cannot do it yourself.
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Old 03-19-2020, 10:57 AM   #4
PaulTV
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Thanks David,

I was not aware that De Activations were limited - this is a bit of a pain, now I have to open another ticket to get this sorted -

I'd prefer a dongle.

Paul :-)
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Old 03-21-2020, 02:03 PM   #5
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So I'm back in the old sinking boat again.

GV "released" my Edius 9 licence - whatever that means.

I un-installed my Edius 7.5 system again, on my main edit computer because Edius 9 won't allow the two to run on the same machine.

I installed Edius 9 and got the same bloody result as before - "can't connect to the server error" which means there's a licence issue again.

Now I've removed 9 and rebuilt my 7.5 system so I can continue to work (AGAIN)

I'm so utterly, utterly wazzed off by this nonsense - I've wasted days uninstalling and re installing software that simply doesn't work as it should.

Either it won't register or won't de activate - and there's NOTHING within the EID documentation that tells me why -


Paul :-(
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Old 03-22-2020, 04:22 AM   #6
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have you checked the attached steps?
Attached Images
File Type: png Anton-00425.png (43.3 KB, 34 views)
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Old 03-22-2020, 08:41 AM   #7
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Anton,

Useful information, but yes server connections were all good, but seriously if you activate/deactivate many times you simply exceed you count and need a reset anyway.

The system GV have adopted doesn't allow for multiple tests as I've discovered, two deactivation and you are stuffed.

Paul
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Edius 9.5 Asus X79 4930K 6 core @4.4GHz Water Cooled. 480GB REVO3x2 System drive, 4TB Raid 0, 4 TB E-Sata Raid 5, 32GB RAM, GTX1070Ti Decklink HD Extreme. 3X Sony AX53 Sony AX700 BMPCC 4K

http://indiestereographer.blogspot.co.uk
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Old 03-22-2020, 08:45 AM   #8
PaulTV
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Anton,

Useful information, but yes server connections were all good, but seriously if you activate/deactivate many times you simply exceed you count and need a reset anyway.

The system GV have adopted doesn't allow for multiple tests as I've discovered, two deactivation and you are stuffed.

Email from GV stated that they would "release" my licence on this occasion but in future excess deactivation would require me to wait One Month for a reset"

I think this is unacceptable and draconian to say the least. Who does this help?

Paul
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Edius 9.5 Asus X79 4930K 6 core @4.4GHz Water Cooled. 480GB REVO3x2 System drive, 4TB Raid 0, 4 TB E-Sata Raid 5, 32GB RAM, GTX1070Ti Decklink HD Extreme. 3X Sony AX53 Sony AX700 BMPCC 4K

http://indiestereographer.blogspot.co.uk
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Old 03-22-2020, 08:51 AM   #9
PaulTV
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Anton,

Useful information, but yes server connections were all good, but seriously if you activate/deactivate many times you simply exceed you count and need a reset anyway.

The system GV have adopted doesn't allow for multiple tests as I've discovered, two deactivation and you are stuffed.

Email from GV stated that they would "release" my licence on this occasion but in future excess deactivation would require me to wait One Month for a reset"

I think this is unacceptable and draconian to say the least. Who does this help?

I'm now back on 7.5 and await GV's response which will ask me to go round this all over again I'm sure. Either I have a licence for 9 or I dont.. My Eid shows all my licences as "permanent" oh wait...maybe permanently disabled.


Paul
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Edius 9.5 Asus X79 4930K 6 core @4.4GHz Water Cooled. 480GB REVO3x2 System drive, 4TB Raid 0, 4 TB E-Sata Raid 5, 32GB RAM, GTX1070Ti Decklink HD Extreme. 3X Sony AX53 Sony AX700 BMPCC 4K

http://indiestereographer.blogspot.co.uk
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Old 03-22-2020, 01:01 PM   #10
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For tests you can use the trial version. Any experts that you need to see from a trial can be done on a licensed system.
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