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Old 03-06-2016, 05:24 AM   #3
ductuan
Junior Member
 
Join Date: Feb 2016
Location: Viet Nam
Posts: 5
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I am a customer has purchased K2 Edge Layout.
During the test run, the following error may often occur:
- When click Next (1 to 2 to 3 to 4 event LIVEinput) to select the input or when recorder Channel K2 Main and K2 Backup automatically shutdown, and can not be restarted by clicking the power button 1 times, should hold for a few seconds then turn it back.
- Currently, in the webpage interface manager (IP / txdashboard), the green lights of K2 Backup has grayed, despite all services are working

Grassvalley company please give me some advice to deal with the above issues or send engineers to intervene.

I think there is something wrong when changing INPUT port at Playout Control or IN/OUT port on the back of the K2 Edge Playout.

If there are warnings about the IN/OUT, please provide.
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