View Single Post
Old 10-20-2018, 04:17 PM   #2
BernH
Senior Member
 
BernH's Avatar
 
Join Date: Sep 2014
Location: St. John's, NL, Canada
Posts: 1,606
Default

Quote:
Originally Posted by astrogeorge View Post
The firewire ports on my ADVC-3000 has stopped working, before this happened the firewire cable was pulled out from the back of the computer. After reconnecting the cable the encoder went dead with no display however the back light was on. After a while and turning the unit off and on the unit came back on however no firewire connection with computer. I tried a camcorder which connects with the same cable so know its an issue with the ADVC-3000
It isn't uncommon when firewire cables get "hot swapped" for there to be a little bit of ESD that can damage the firewire chips. When firewire was a lot more common than it is now, there were companies like Kramer that made in line ESD protectors to try to avoid this problem.

That said, if the port on the computer still works and the same cable works, it is likely that you had an ESD discharge that damaged the ADVC. Unfortunately there is no user fix for this. It requires having the chip replaced by a service technician. GV support may be able to repair this for you.
__________________
Edius WG 9.51.5619, various 3rd party plugins, VisTitle 2.8.0.5, Win 7 Ultimate SP1, i7-4790K @ 4GHz with HD4600 GPU embedded, MSI Z97 Gaming 7 Motherboard, 32GB Kingston HyperX RAM, nVidia GTX680 4GB GPU, Matrox MX02 Mini MAX, Corsair 750W PSU, Corsair H110i GT Water Cooler, Corsair C70 case, 4TB Internal RAID 0/stripe (2x2TB Seagate SATAIII HDD's, Win7 Software RAID 0/stripe), 1TB Crucial MX500 SSD, Pioneer BDR-207D, Dual 1920x1080 monitors (one on GTX680 and one on Intel HD4600).
BernH is online now   Reply With Quote