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Forum: Editing with EDIUS 10-13-2009, 12:19 AM
Replies: 33
Views: 4,167
Posted By GrassValley_BM
801 222 5204 is our Support Number. Longest hold...

801 222 5204 is our Support Number. Longest hold time for Canopus Support the past year has been less than 2 minutes. We have a call center that picks up all calls promptly (I test it myself...
Forum: Editing with EDIUS 09-09-2009, 05:31 PM
Replies: 2
Views: 2,511
Posted By GrassValley_BM
Do you have an Adorage filter applied to the...

Do you have an Adorage filter applied to the clip?

5.12 is a collective release of files that are made up of their individual release versions. That's why you will see a mix of file versions when...
Forum: Editing with EDIUS 08-13-2009, 08:41 PM
Replies: 1
Views: 1,500
Posted By GrassValley_BM
The output device selection in the project...

The output device selection in the project settings determines the output path of your timeline. You can only choose one output device at a time.

I just got off the phone with John at Armoto's....
Forum: Editing with EDIUS 07-17-2009, 07:43 PM
Replies: 3
Views: 1,783
Posted By GrassValley_BM
In Edius, go to Settings, Plug-in Settings and...

In Edius, go to Settings, Plug-in Settings and select MPEG Importer. Choose the Don't Use PTS box, then recapture the DVD through DiscCapture.
Forum: Editing with EDIUS 09-25-2008, 12:50 AM
Replies: 36
Views: 4,513
Posted By GrassValley_BM
Use an ADVC110 for analog I/O. It's...

Use an ADVC110 for analog I/O.

It's inexpensive, no drivers required, supported in ALL OS (even Mac), connects to a generic firewire port, supports NTSC and PAL.

The only slight downfall... DV...
Forum: Editing with EDIUS 09-24-2008, 11:54 PM
Replies: 1
Views: 2,659
Posted By GrassValley_BM
Create a user profile on our Support site and...

Create a user profile on our Support site and register DVRaptor. http://desktop.thomsongrassvalley.com/support/supportcenter.php
Once registered, you will be granted access to Product-related...
Forum: Editing with EDIUS 09-12-2008, 08:27 PM
Replies: 98
Views: 65,708
Posted By GrassValley_BM
Make sure there is no space at the end of the...

Make sure there is no space at the end of the serial number when copying and pasting. A lot of people ran into this problem with the 4.x demo.
Forum: Editing with EDIUS 05-30-2008, 08:50 AM
Replies: 4
Views: 8,109
Posted By GrassValley_BM
Use the Edius License Manager located in...

Use the Edius License Manager located in ..\Tools\EdiusLM\EdiusLM.exe on the install disk.

EdiusLM allows you to combine all licenses onto one dongle using the USB to USB transfer tool.
Forum: Editing with EDIUS 01-10-2008, 08:53 AM
Replies: 36
Views: 6,024
Posted By GrassValley_BM
I think it's pretty safe to say we will not be...

I think it's pretty safe to say we will not be supporting Edius 2.5 in Vista. Upgrading to Edius 4 is probably your best option on several levels.

1. OHCI support in Vista (as SR mentioned). Stick...
Forum: Editing with EDIUS 01-05-2008, 12:13 AM
Replies: 1
Views: 2,360
Posted By GrassValley_BM
This may be a result of bad timecode on the tape....

This may be a result of bad timecode on the tape. This could happen if you recorded in one device and try to playback from another.

To bypass the "Divide Files" feature, go to Settings -->...
Forum: Editing with EDIUS 12-11-2007, 04:59 PM
Replies: 1
Views: 3,241
Posted By GrassValley_BM
Edius will not allow you to change between...

Edius will not allow you to change between formats (NTSC/PAL) after the project has started. Start a new project with your preferred output format.
Forum: Editing with EDIUS 12-09-2007, 09:37 PM
Replies: 4
Views: 3,054
Posted By GrassValley_BM
Assuming you already have a Firewire port on your...

Assuming you already have a Firewire port on your system and you are looking for an analog input/output option, you may want to look into the ADVC110.
...
Forum: Editing with EDIUS 12-09-2007, 09:26 PM
Replies: 4
Views: 5,293
Posted By GrassValley_BM
There's a big difference between not launching...

There's a big difference between not launching and not being available to launch DVD creator.

If Print To DVD is greyed out in the "Print" menu, your project settings are incorrect. Follow...
Forum: Editing with EDIUS 12-09-2007, 10:09 AM
Replies: 3
Views: 4,594
Posted By GrassValley_BM
If Storm Edit opens, the card is installed...

If Storm Edit opens, the card is installed correctly.

Try connecting a video monitor to the output of DVStorm to verify the card is actually working. I'm guessing you're going to see the oupput...
Forum: Editing with EDIUS 12-09-2007, 09:49 AM
Replies: 4
Views: 1,823
Posted By GrassValley_BM
Weird... Unless you have the NX expansion card. ...

Weird... Unless you have the NX expansion card.

Movie Maker should not be able to capture through the NX card due to the nature of the driver. The expansion card however, is recognized by Windows...
Forum: Editing with EDIUS 12-03-2007, 04:54 AM
Replies: 7
Views: 4,213
Posted By GrassValley_BM
I think you may have an early trial version...

I think you may have an early trial version installed.

Uninstall Edius. Reinstall Edius from CD. You should then be able to upgrade to 4.54 (free).
Forum: Editing with EDIUS 11-29-2007, 04:58 PM
Replies: 2
Views: 3,631
Posted By GrassValley_BM
In the Edius 4.5 installer (CD or Download)...

In the Edius 4.5 installer (CD or Download) you'll find a Drivers sub-folder. From there, go to the HX-E1 folder and run SETUP.EXE. This will install the driver for the NX card.

You should be good...
Forum: ADVC 11-26-2007, 07:46 PM
Replies: 1
Views: 7,252
Posted By GrassValley_BM
Create a user account in our Support area. ...

Create a user account in our Support area.

After registering the ADVC, you'll have access to Product-related Downloads (for the ADVC). The manual is there, in PDF format.
Forum: Editing with EDIUS 11-26-2007, 07:23 PM
Replies: 13
Views: 2,275
Posted By GrassValley_BM
What are the clip properties? Right click...

What are the clip properties?

Right click the clip, select Properties, select the Video Info tab... Provide the information from "Size" down.
Forum: Editing with EDIUS 11-19-2007, 08:51 AM
Replies: 1
Views: 2,804
Posted By GrassValley_BM
DVCapture 1.11 available in our Geneal downloads...

DVCapture 1.11 available in our Geneal downloads area...

DVCapture provides the ability to capture from multiple DV sources simultaneously, when using OHCI FireWire ports or any supported Canopus...
Forum: Editing with EDIUS 11-18-2007, 08:20 PM
Replies: 5
Views: 6,508
Posted By GrassValley_BM
Sorry Jerry, Wasn't paying attention....

Sorry Jerry,

Wasn't paying attention. Probably trying to avoid that triple 6...
Forum: Editing with EDIUS 11-18-2007, 09:25 AM
Replies: 5
Views: 6,508
Posted By GrassValley_BM
Hi Jerry, Can you provide more details...? ...

Hi Jerry,

Can you provide more details...?

What version of Premiere? What Canopus hardware?

In short, most of our hardware is not supported in the current release of Premiere Pro (CS3).
Forum: Editing with EDIUS 11-18-2007, 09:16 AM
Replies: 47
Views: 13,804
Posted By GrassValley_BM
Simple. Just choose project settings that reflect...

Simple. Just choose project settings that reflect your desired output.

The conversion of HD content in an SD project should be realtime when using the "Print To Tape" option, as well as previewing...
Forum: Editing with EDIUS 11-16-2007, 05:40 PM
Replies: 4
Views: 1,405
Posted By GrassValley_BM
The forum is usually the first to know...

The forum is usually the first to know...
Forum: Editing with EDIUS 11-16-2007, 05:38 PM
Replies: 1
Views: 4,147
Posted By GrassValley_BM
830132 is the serial number.

830132 is the serial number.
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