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-   -   Logos not displaying (http://forum.grassvalley.com/forum/showthread.php?t=33331)

rjordanglad 07-09-2014 11:20 PM

Logos not displaying
 
2 Attachment(s)
Hello everyone,

I'd like to ask if anyone else has had a problem with certain graphics not displaying, if in a similar situation as I am in, and what success they've had. We have also spoken with GV tech support, who have requested the files we've been using and are looking into it, but we wanted to check with anyone who's had a similar experience.

What we did was take the composer files for the sports pack that we got when a GV trainer came to train us on GV Director and composer. We can get other logos to work, but not the one in the top left hand corner, and the only one to originate with the files.

To show you what what I mean I'm attaching 2 photos, one from the composer project (what it should look like) and one I took on my phone from the Director program.

To clearify, we can get other stills to work, as shown in the photo, but not that one in the corner that originated with the files we got from GV.

All stills are targa files. The 'Y' logo in the corner replaced a GV logo, and we had the same problems with the GV logo. We haven't changed any other settings except removing the link to a parameter (no change).

Thank you in advance for taking the time to reply.

GrassValley_RV 07-11-2014 01:01 PM

Hello,

Thanks for pointing this out.

We're investigating this issue and will most probably come with a solution in the next release of GVD.

Best regards,
Roy

Micahgf 04-14-2016 07:06 PM

I'm having a similar issue, but I have created an .ppk and uploaded it to the server several times successfully with changed graphics. The last time I did this, one or two graphics showed up and the rest were blacked out when I pressed the button I assigned it to.


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