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-   -   FCB:FCB regularly produces write errors with todays media (http://forum.grassvalley.com/forum/showthread.php?t=17345)

Crespel 06-22-2010 03:08 PM

FCB:FCB regularly produces write errors with todays media
 
Fire Coder Blue - Latest Driver Version Toshiba 1.2.2.11 regularly produces write error on todays disc media e.g. Sony Accu Core 6x BNR25BPS.
Writing with e.g. NERO is no problem. No write error out of 50 pieces.
When will GV finally fix the numerous errors on this product ?
This product becomes more and more unusable in the mean time.

shueardm 06-22-2010 03:45 PM

If you get a reply Joe it's probably just your own echo off the wall.

Crespel 06-22-2010 05:22 PM

I don't think I will get a reply from GV Mark even if I cannot use one of there products any more.
I think they are developing the same habits like Adobe where you get error corrections only with the next release.
Which is annoying and unacceptable to me.

shueardm 06-23-2010 12:54 AM

Quote:

Originally Posted by Crespel (Post 117196)
I don't think I will get a reply from GV Mark even if I cannot use one of there products any more.
I think they are developing the same habits like Adobe where you get error corrections only with the next release.
Which is annoying and unacceptable to me.

That Joe, assumes there will be a new release.

Crespel 06-23-2010 10:04 AM

Quote:

Originally Posted by shueardm (Post 117226)
That Joe, assumes there will be a new release.

Mark,
yes, I think so - GV cannot afford to let the product die without making it usable before.

Crespel 06-25-2010 03:36 PM

Just in case someone of GV is interested in more details - Burner = PX-B940SA FW=1.08

Crespel 07-01-2010 06:13 PM

Seems to me that GV lost there interest in FCB - no reaction - thank you Grass Valley.
That is customer support at its best.

pjsssss 07-01-2010 06:41 PM

Why do you expect GV response here? It has been said many times that this is not GV support.

Crespel 07-02-2010 01:42 PM

Pat,
your comment is ridiculous.
You really think that the german(or US) support function has a quick fix for this problem ?
Forget it - the only way to produce pressure is to make it known to others.

pjsssss 07-02-2010 04:47 PM

My comment is spot on. Your post made it seem as if you expected to get a GV support answer here. You know you are not going to get a GV tech response here.

If you want to complain, fine...I agree with most of what is said about FCB.


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