There are two methods of obtaining official technical support, for matters that extend beyond the purposes of this user forum:
  1. Contact your Grass Valley product reseller
  2. Contact your local Grass Valley office (Phone, E-mail)

Contacting Your Local Grass Valley Office

Please visit the Grass Valley Worldwide Support page to obtain telephone and e-mail information for the closest Technical Support team in your location. Please note that you may need to provide a product serial number for warranty purposes, when requesting support.