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Edius 9.20 Mync issues...

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  • #31
    How about, don't deactivate, just in case, and then unplug all the hard drives, get a new drive for testing - or an old one you have hanging around doing nothing - put windows on it and install the free version of Mync only and see what happens.

    If it still does not work then it is something weird about some other part of your computer.

    I do this quite a lot when trying to diagnose strange problems but I do have a spare SSD hanging around. Just installing windows with not extra drivers and then putting on a program and nothing else does not take too long.

    If it works plug in the extra drives and add in the other software you have a bit at a time until you find what Mync does not like.

    Either use the free version of Mync or start up a new EDIUS ID and use a trial of EDIUS 9 instead of your real licence for testing.
    EDIUS silver certified trainer.
    Main edit laptop: DVC Kaby Lake desktop processor laptop, 32GB RAM, 3.5Ghz i5 desktop processor, nVidia 1060, Windows 10.
    Desktop: 4Ghz 9900K processor, 32GB RAM, nVidia 1660TI GPU, Windows 10.
    Desktop: 2Ghz 12 core Xeon processor, 32GB RAM, nVidia 1060, BM Intensity Pro, Windows 10

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    • #32
      Originally posted by David Clarke View Post
      How about, don't deactivate, just in case, and then unplug all the hard drives, get a new drive for testing - or an old one you have hanging around doing nothing - put windows on it and install the free version of Mync only and see what happens.

      If it still does not work then it is something weird about some other part of your computer.

      I do this quite a lot when trying to diagnose strange problems but I do have a spare SSD hanging around. Just installing windows with not extra drivers and then putting on a program and nothing else does not take too long.

      If it works plug in the extra drives and add in the other software you have a bit at a time until you find what Mync does not like.

      Either use the free version of Mync or start up a new EDIUS ID and use a trial of EDIUS 9 instead of your real licence for testing.

      Ok.. I will do as you said. Either way Server responded that I reached the maximum number of deactivations (2) not 3 as I thought.
      I don't understand why there must be a limit of activations/deactivations since this is the same pc. It would make sense, if one would try to install on many Computers. Any way I will test with a spare SSD and a trial version of Edius 9.20 and see what happens.
      Thanks.!!!
      Computer Details
      Gigabyte Z490 Gaming X
      Core i7 10700K @3.8GHz (8 Cores 16 Threads)
      32GB DDR4 (2*[email protected] Mhz Corsair)
      1*500 GB NVME EVO 970 plus(O.S and programs)
      2*1TB SSD Samsung EVO 870 Raid 0 for Editing
      1 Sata Dvd-R
      Nvidia GTX 1060 OC 6GB Ram 192Bit
      2 LG IPS235v-BN Led 23"
      Windows 10 Professional x64
      Intensity Pro
      Edius Workgroup 9.55.7761
      Vistititle 2.9.0.1


      Once you go Mac you may come back!!
      Once you use FCP, you always need to render
      Thats why i switch to Edius !!!

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      • #33
        I thought it was two de-activations and 3 activations in a month to be honest, not the other way round. It is all to prevent piracy, of course. It is a shame there has to be any limit but then people just don't pay for the software.
        EDIUS silver certified trainer.
        Main edit laptop: DVC Kaby Lake desktop processor laptop, 32GB RAM, 3.5Ghz i5 desktop processor, nVidia 1060, Windows 10.
        Desktop: 4Ghz 9900K processor, 32GB RAM, nVidia 1660TI GPU, Windows 10.
        Desktop: 2Ghz 12 core Xeon processor, 32GB RAM, nVidia 1060, BM Intensity Pro, Windows 10

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        • #34
          You are correct David only 2 per month
          I now deactivate approx every 2 months and then do a backup of SSD
          System Asus WS Z390 Pro MB, CPU i9 9900K, 32gb 3000mhz Ram, EVGA GTX1070TI, BM IP4K Win 10, BD Burner 1 Evo 840 and 4 Hotswap caddies
          Plugins Vistitle 2.8, TP7, NB TFX5
          Monitors Samsung 32 inch tv as main 1 LG M2350D,1 D2343 1 DM2350D as output to (3D) IP4K, PXW X70,Canon FX400

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          • #35
            Originally posted by John Lewis View Post
            You are correct David only 2 per month
            I now deactivate approx every 2 months and then do a backup of SSD
            Update for Mync 9.20 issues.

            After many many hours of uninstalling/reinstalling/ and checking everything, i decided to format my hard drive and install everything from scratch...
            It took about 7 hours but now everything is OK.
            And when i say everything i mean Mync 9.20
            Now i have created an image with acronis so I HOPE that there will be no problem again. I suspect that the problem appeared from the Intel's Integrated HD 3000 from my i7 2600K. It requires a driver dated back in 2013 in order to work, but with the new version of Edius 9.20 this driver is not in use anymore, and this explains why Mync immediately crashed everytime i checked the Gear icon and the H264/H265 hardware decode settings. It was grayed out. With the new installation, windows 10 found new drivers for the HD 3000 from September 2016, installed them correctly, and the Quicksync works as it should without the need of installation of the older drivers. After i made sure that everything is Ok, i started testing Mync everytime i was installing a new application. When the installation procedure was completed i thought i should let you know about what had happened. So once more i thank you all, and also the Technician from EMEA (Germany) who helped me a lot and returned the license to the server, otherwise it would not be possible to do anything. So after all i came to the conclusion that this issue was not a bug.
            Computer Details
            Gigabyte Z490 Gaming X
            Core i7 10700K @3.8GHz (8 Cores 16 Threads)
            32GB DDR4 (2*[email protected] Mhz Corsair)
            1*500 GB NVME EVO 970 plus(O.S and programs)
            2*1TB SSD Samsung EVO 870 Raid 0 for Editing
            1 Sata Dvd-R
            Nvidia GTX 1060 OC 6GB Ram 192Bit
            2 LG IPS235v-BN Led 23"
            Windows 10 Professional x64
            Intensity Pro
            Edius Workgroup 9.55.7761
            Vistititle 2.9.0.1


            Once you go Mac you may come back!!
            Once you use FCP, you always need to render
            Thats why i switch to Edius !!!

            Comment

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