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  • Mync registration error

    Hello. I have downloaded the trial version of mync. Have me registered properly and a serial number. Unfortunately, I get the following error during activation: The connection to the server failed. Error code: 57C.4B0.1D512.BD. My firewall I have testweise synonymous already switched off but without success.... Please help :(
    Hardware Info: Intel Core i5-3470 / 8GB RAM / Gigabyte Z77X-UD3H / ATI Radoen 4770

  • #2
    Hi There,

    This error code can come up is your firewall or Antivirus software is blocking internet for the flex net server.
    We recommend the following to trouble shoot:
    1.Disable Windows Firewall and then activate or de-activate the license.
    2.Disable real-time scan of anti-virus and then activate or de-activate.
    If the error still appears or you cannot access to the portal site, attempt off-line activation or deactivation.
    3.Re-try license activation / deactivation after several minutes.
    Steve


    Please don't send me Private Messages for support. Contact Grass Valley support

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    • #3
      Hello. Thanks for the answer. Unfortunately the specified solution does not work. Where can I upload the generated ID file to perform an oflline activation?
      Hardware Info: Intel Core i5-3470 / 8GB RAM / Gigabyte Z77X-UD3H / ATI Radoen 4770

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