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Activation Issue New Blue titler for EDIUS

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  • MUSTAFA STUDIO
    replied
    it shouldn't be like that, but for me it worked, the previous version of newbluetitler is installed, it is registered and then the latest version of newblueTitler is installed without having to register.

    Leave a comment:


  • Marco1978
    replied
    Thank you "Mustafa Studio" for the hint but it shouldn't be like that.
    I contacted NewBlue support 2 weeks ago and was told to install the latest version.
    How much can you keep reinstalling the program?

    Marcin

    Leave a comment:


  • Marco1978
    replied
    I have installed on my computer
    Edius 9 Pro (V. 9.55.7761)
    Edius X Pro Upgrade (V. 10.32.8750)

    NewBlue Titler 7.7 Build 210609

    Marcin

    Leave a comment:


  • GrassValley_SL
    replied
    Originally posted by Marco1978 View Post
    Hello
    I came back after a week's vacation and I wanted to report that I still have the problem with activation.
    I logged out of the New Blue application manager and logged back in but I still get the message "NOT ACTIVATED" :-(

    Marcin
    Can you tell us what your EDIUS version is and also the version number for the New Blue titler for EDIUS?

    Leave a comment:


  • MUSTAFA STUDIO
    replied
    the only way to activate Newblue titler, is to install the previous version of NewblueTitler and activate and then install the new version and only, it will be activated and working perfectly.
    Attached Files

    Leave a comment:


  • Marco1978
    replied
    Hello
    I came back after a week's vacation and I wanted to report that I still have the problem with activation.
    I logged out of the New Blue application manager and logged back in but I still get the message "NOT ACTIVATED" :-(

    Marcin

    Leave a comment:


  • GrassValley_SL
    replied
    Dear all,

    We are glad to report that this issue is now fixed.

    Please logout of the New Blue appmanager and log-in again.
    The titler should now be properly activated. If you are still experiencing issues pleas report to this thread.

    Again we apologize for any inconvenience and we kindly thank you for you patience.

    Leave a comment:


  • GrassValley_SL
    started a topic Activation Issue New Blue titler for EDIUS

    Activation Issue New Blue titler for EDIUS

    Dear all,

    We are currently working with New Blue to see what the issue is with failing activation of the bundled version titler pro for EDIUS for some users.
    We have gotten reports on the forum and from our resellers.
    We understand that is a very urgent issue and hope to have this resolved swiftly.

    We apologize for the inconvenience
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