Activation Issue New Blue titler for EDIUS

[antonsvideo]

maybe they have not fixed it for all countries yet? reboot just to be sure and log out and in again

[GrassValley_SL]

Doesn't work for me

Can you logout. Reboot your system and log-in again.

[Seemedia]

Tomorrow I'll do a wipe'out and reinstall everything. I'll let you know

[Seemedia]

Yup, now it works like a dream. Na zdrowie (cheers) to everyone


09397ea1d7c8b7284831bc0a27e24dff.jpg

[antonsvideo]

Yup, now it works like a dream. Na zdrowie (cheers) to everyone


09397ea1d7c8b7284831bc0a27e24dff.jpg

what did you do? reinstall everything? or reboot after logout?

[Seemedia]

I deleted everything including the registry and reinstalled. Probably enough to clean the registry, but better safe than sorry :)

[antonsvideo]

that is not an acceptable solution if my customers have to do the same

[Seemedia]

I totally understand. I will paste again what I received from NB. What I did you can send to clients. Maybe that'll help though

1. Reboot your system
2. Run the Titler Pro Uninstaller (found in C:\Program Files\NewBlueFX\uninstallers)
3. Go back to C:\Program Files\NewBlueFX and make sure the folder Titler is removed
4. Go to C:\Program Files\NewBlue and make sure the folder Titler Pro 2.0 for Windows is removed (it is OK, if this path does not exist)
5. Go to C:\Program Files\Grass Valley\EDIUS\PlugIn\NewBlueFX and make sure Titler is removed
6. Click Start and type Regedit, then run the app
7. Within Regedit, look under HKEY_CURRENT_USER > SOFTWARE, right-click NewBlue and select Delete
8. Next look under HKEY_LOCAL_MACHINE > SOFTWARE, right click NewBlue and select Delete