Anybody else having problems winth NewBlueFx and Edius 10

[dano3655]

NB FX will not load the effects we purchased in the past. I contacted them, by email..no more phone support i guess, and the tech informed that they all work in edius 10 and for us to copy and past the plug ins from the edius 9 plug in folder to the edius 10 plugin folder....no good stopped edius from loading. Now its hard to get an answer from them. Anybody have a way to load them safely.

Thanks in advance,
Dano

[Jerry]

Have you downloaded the latest installers for your plugins?

[dano3655]

HI Jerry
The program has the installers. When I click to upgrade I am brought either to a German web site or a new blue page offering to sell me the software we are upgrading
and already purchased. To date no response from them. They use to be so much better. Guess covid killed their customer support as well...

Dano

[antonsvideo]

which NewblueFX do you have?

I have Total FX3 which is quiet old and it works in 9 and X on the same PC

[dano3655]

I have edius effects
chroma key pro
Power Motion collection
color fixer pro
Titler pro 7 ultimate for edius
Kinetic Template Pack
New Blue Color Fixer Pro
Power Motion Template Pack
Their tech said the will all work in edius 10

[antonsvideo]

are some of these OFX plugins?

[dano3655]

Dont know. When I looked up the ofx it told me to go to new blue essentials. it does not exist on my machine

[antonsvideo]

in the Bonus folder of the EDIUS X download package, you will find the OFX2 bridge for EDIUS X as well as Titler Pro7, audio plugins, Prodad Vitascene

[Jerry]

Those are all native Edius installations.
Older installers did not recognize the correct path for Edius X.
Sign into your account at newblufx.com and search your purchased items. Here you will also find a download option.

[dano3655]

Thank you. I will try and let you know.
Dano

[dano3655]

Finally all fixed..i hope. A tech named Marcus from NBFX contracted me. He provided older links to the programs we needed to move to edius 10. I do have one question though....For Edius effect from New Blue...On what category should the be located in the effects folder?

Thank you all again,
Dano

[antonsvideo]

do you mean the less than a handful ones that come with the OFX Bridge 2? You will see them once you install OFX2 bridge. Or do you mean purchased effects?

[dano3655]

Not sure. It says edius effects version 6.0.201006 on the new blue effects manager. Where would they be installed at?

[antonsvideo]

You will find them in Video Filters and Transitions providing you installed the OFX2 bridge

Anton-01120.png Anton-01119.png

[dano3655]

Anton thank you for pointing them out to me. I am defiantly missing them...back to the nbfx tech support tomorrow afternoon.
Dano