newblu titler pro 4 trial version

[dhardjono]

I would contact New Blue support.

yes waiting there response.

[Jerry]

I would contact New Blue support.

[dhardjono]

my window 7 with the pro 4 installed is fine the quick sync box is still there.
i am using this as my main editing and laptop for simple edit to you tube . hoping i can solve this problem with the window 10 laptop. thanks for all your help! oh yes i did instaled the upgrade graphic card Jerry did not work .

[dhardjono]

I don't understand that. You should be able to download the new driver and install it overtop of the previous version.
Is there a yellow exclamation point on the Intel driver entry within the Device Manager?
If you uninstall Titler Pro 4 does the box return? If you uninstall TP4 can you then install the new driver?

yes Jerry if i uninstalled the pro 4 the box return.

[dhardjono]

I don't understand that. You should be able to download the new driver and install it overtop of the previous version.
Is there a yellow exclamation point on the Intel driver entry within the Device Manager?
If you uninstall Titler Pro 4 does the box return? If you uninstall TP4 can you then install the new driver?

hi jerry trying that now

[Jerry]

I don't understand that. You should be able to download the new driver and install it overtop of the previous version.
Is there a yellow exclamation point on the Intel driver entry within the Device Manager?
If you uninstall Titler Pro 4 does the box return? If you uninstall TP4 can you then install the new driver?

[dhardjono]

Does your laptop have two graphics adapters? In some cases the the Intel can not be used with multiple adapters.

no does not let ,e try download new driver . i tried the other pc with window 7 and it good the quick sync is there but that what happen to lap top it was good for a while couple of title i made than it just gone.

[Jerry]

Does your laptop have two graphics adapters? In some cases the the Intel can not be used with multiple adapters.

[John Lewis]

Its under advanced not sure where as i am out
iGPU should be enabled

[Jerry]

Try the driver listed in my last post. It should work with Win 10 and Edius 8.1.

[dhardjono]

What driver version are you using? Look for the driver ending in 4300.

not sure what driver where do you look for it ? let me try iton my main pc this is on my laptop edius 8

[Jerry]

What driver version are you using?

https://downloadcenter.intel.com/download/25188/Intel-HD-Graphics-Driver-for-Windows-10-64bit-3rd-Gen-BYT-

[dhardjono]

Re-install the Intel driver and see if that brings it back.

ok i will try that but if i uninstalled pro 4 tiler it back.

[dhardjono]

Which OS are you using
Have you checked the setting in Bios

Hi John using window 10 . where is the setting in bios ?

[Jerry]

Re-install the Intel driver and see if that brings it back.