Announcement

Collapse
No announcement yet.

Can't install Robuskey

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Jerry
    replied
    I second that there is something else happening in the setup. You should have a clone of your system, if not, well this is a learning moment.

    I would start from a fresh install and go from there. If you have purchased Edius 8, this would be the time to do your Edius 8 install. Also, make a clone of your system drive.
    I have 4 clones for one system.
    1. Fully functioning Windows 7 only setup
    2. Win 7 setup with ancillary programs and Adobe CC 2015 installed.
    3. Win 7 setup with ancillary programs, Adobe CC 2015, and Edius 7.5 installed
    4. Win 7 setup with ancillary programs, Adobe CC 2015, and Edius 8 Workgroup installed.

    Yes, it takes time to do the original setup. However, when it comes time to fix something, it takes about 20 minutes.

    Leave a comment:


  • antonsvideo
    replied
    you will get a quicker fix sending an email direct to ISP with a screenshot of the error

    between you and me, I would install Windows fresh and then do all updates manually, and keep automatic updates turned off

    Leave a comment:


  • tdtinker
    replied
    That's what I was thinking, I have been in contact with toolfarm (they sold me Robuskey) Waiting for a fix.

    Leave a comment:


  • GrassValley_PS
    replied
    Just creating a profile should not have anything to do with any programs.

    Leave a comment:


  • tdtinker
    replied
    Originally posted by antonsvideo View Post
    what was the computer problem initially?
    Window did several updates and corruted by user profile in windows.
    Had to create a new profile and that's when we lost Robuskey.

    Leave a comment:


  • antonsvideo
    replied
    what was the computer problem initially?

    Leave a comment:


  • tdtinker
    replied
    Originally posted by Crespel View Post
    Look at the size of the *.zip File - if it is 214 KB - you have the wrong *.zip file
    from Edius Pro 8 Bonus Disk.
    The correct *.zip file has a size of 11,5 MB
    I had the same error and this was the solution.
    The one we have is 11.5 Megs.

    Leave a comment:


  • Jerry
    replied
    What is on the bonus disc?

    Leave a comment:


  • antonsvideo
    replied
    Originally posted by Crespel View Post
    Look at the size of the *.zip File - if it is 214 KB - you have the wrong *.zip file
    from Edius Pro 8 Bonus Disk.
    The correct *.zip file has a size of 11,5 MB
    I had the same error and this was the solution.
    EDIUS8 Pro comes with a bonus disk? and it has Robuskey on it? I am amazed

    Leave a comment:


  • Crespel
    replied
    Look at the size of the *.zip File - if it is 214 KB - you have the wrong *.zip file
    from Edius Pro 8 Bonus Disk.
    The correct *.zip file has a size of 11,5 MB
    I had the same error and this was the solution.

    Leave a comment:


  • antonsvideo
    replied
    Originally posted by tdtinker View Post
    Version 353.30 GTX660Ti, this looks looks the right drivers.
    yes, they are the current ones

    Leave a comment:


  • tdtinker
    replied
    Originally posted by antonsvideo View Post
    right click desktop, nvidia control panel, click home button to see model and driver version

    it sounds like the windows version of the driver is installed instead of nvidia
    Version 353.30 GTX660Ti, this looks looks the right drivers.
    Last edited by tdtinker; 07-20-2015, 04:48 PM.

    Leave a comment:


  • antonsvideo
    replied
    Originally posted by tdtinker View Post
    are trying to reinstall Robuskey after a computer problem and keep getting a error ( Fail on copying CUDA DLL ) any suggestion?
    right click desktop, nvidia control panel, click home button to see model and driver version

    it sounds like the windows version of the driver is installed instead of nvidia

    Leave a comment:


  • Bluetongue
    replied
    It should be common practice to turn any Antivirus OFF for any installation
    Maybe a restart, turning the computer off, waiting 10-20 seconds with the power turned off at the power point may help
    Barry

    Leave a comment:


  • SoundFreak_HD
    replied
    Not sure if robuskey is also affected by Antivirus software / windows defender during installation like Edius is.
    Can someone confirm ?

    Leave a comment:

Working...
X