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Have to fully agree with you, it is very poor customer relations and service.
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Any non technical issues as for example a problem with a third party dongle should be taken to the manufacturer or reseller.
We have allowed room for discussing this and do understand the pressing need to solve it but this forum unfortunately is not the place to go on about this.
Thank you for understanding and we hope the issue is solved swiftly.
(In certain regions we could be the reseller due to certain bundles. Unfortunately not in the USA. )Last edited by GrassValley_SL; 11-12-2011, 02:01 AM.Comment
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