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  • VisTitle failed to run after windows update

    Hi,

    Today, we had get the report from customers about VisTitle failed to run after windows (win7 64 ultramate vertion) update. After research this issues, we got a way to fix this issues.

    Please unintall the security update KB2567680, this is the killer of current VisTitle. Until now, we donot have idea why this update stop the VisTitle work, but we are sure it is the keypoint of issues. If this KB2567680 is uninstalled, VisTitle will work again.

    Before we got the solution to fix this issues, please donot update KB2567680, or uninstall this update in control panel.

    Sorry about this issues, our engineer is working for this.

    Thanks .

    Jack

  • #2
    As I have posted on the other thread about this issue:

    Panic is setting in here...

    I uninstalled the Windows security update as Jack suggested, but I now have "Preparing to configure Windows, do not turn off your computer" displayed for the past 15 minutes!

    This seems a long time, and not sure what to do now?
    Edius 8.53WG, Vistitle 2.8, Windows 10 x64 Pro Fall Update, Asus Z87 Pro, Intel i7-4770K, 16 GB 1600 Corsair Vengence LP RAM, Samsung 840 Pro SSD 256GB, WD Black 2TB media drive, Intel HD 4600 GPU, MSI GTX660 2GB VGA, Coolermaster Silencio 652 case, Noctua NH-U12S CPU cooler, Cakewalk UA-25EX USB audio interface, Cakewalk MA-15D monitor speakers, BM Intensity Pro 4K, PlextorPX-LB950SA BD writer, Dell U2410 Monitor

    Comment


    • #3
      It's correct! It takes a little time!
      Andreas Gumm
      post production / authoring
      PC 1Intel Core i7-970 (6 x 3.20 GHz),
      ASUS P6T Deluxe V2, 12 GB RAM, Geforce 9800GT
      Windows 7 Ultimate,
      GV software: EDIUS 7.42, VisTitle v2.5,
      GV hardware: 3G Storm
      software SONY DoStudio Indie + EX 4.0.11
      PC 2
      Intel Core i7-3770, GIGABYTE Z77X-UD5H F14, 16GB RAM,
      Geforce 650 GTX, 5x HDD, Windows 7,
      GV software: EDIUS 7.42, ProCoder 3.0
      GV hardware: HD SPARK
      software: Telestream Switch, DTS-HD MAS, Dolby Media Meter

      Comment


      • #4
        Originally posted by Andreas_Gumm View Post
        It's correct! It takes a little time!
        Any idea how long?

        It has been running for 35 minutes now
        Edius 8.53WG, Vistitle 2.8, Windows 10 x64 Pro Fall Update, Asus Z87 Pro, Intel i7-4770K, 16 GB 1600 Corsair Vengence LP RAM, Samsung 840 Pro SSD 256GB, WD Black 2TB media drive, Intel HD 4600 GPU, MSI GTX660 2GB VGA, Coolermaster Silencio 652 case, Noctua NH-U12S CPU cooler, Cakewalk UA-25EX USB audio interface, Cakewalk MA-15D monitor speakers, BM Intensity Pro 4K, PlextorPX-LB950SA BD writer, Dell U2410 Monitor

        Comment


        • #5
          Not really! I was away from the office in this moment! Sorry!
          Andreas Gumm
          post production / authoring
          PC 1Intel Core i7-970 (6 x 3.20 GHz),
          ASUS P6T Deluxe V2, 12 GB RAM, Geforce 9800GT
          Windows 7 Ultimate,
          GV software: EDIUS 7.42, VisTitle v2.5,
          GV hardware: 3G Storm
          software SONY DoStudio Indie + EX 4.0.11
          PC 2
          Intel Core i7-3770, GIGABYTE Z77X-UD5H F14, 16GB RAM,
          Geforce 650 GTX, 5x HDD, Windows 7,
          GV software: EDIUS 7.42, ProCoder 3.0
          GV hardware: HD SPARK
          software: Telestream Switch, DTS-HD MAS, Dolby Media Meter

          Comment


          • #6
            What is likely to happen if I ignore this Windows warning (do not turn off your computer) at this stage and re-boot?
            Edius 8.53WG, Vistitle 2.8, Windows 10 x64 Pro Fall Update, Asus Z87 Pro, Intel i7-4770K, 16 GB 1600 Corsair Vengence LP RAM, Samsung 840 Pro SSD 256GB, WD Black 2TB media drive, Intel HD 4600 GPU, MSI GTX660 2GB VGA, Coolermaster Silencio 652 case, Noctua NH-U12S CPU cooler, Cakewalk UA-25EX USB audio interface, Cakewalk MA-15D monitor speakers, BM Intensity Pro 4K, PlextorPX-LB950SA BD writer, Dell U2410 Monitor

            Comment


            • #7
              Originally posted by John Hooper View Post
              What is likely to happen if I ignore this Windows warning (do not turn off your computer) at this stage and re-boot?
              If your system hangs on you have no other choice to do that!
              As most often you have to expect a best & a worst case! ;)

              Some informations can be lost. We don't know what has been done behind in clean up stage! ;)
              Andreas Gumm
              post production / authoring
              PC 1Intel Core i7-970 (6 x 3.20 GHz),
              ASUS P6T Deluxe V2, 12 GB RAM, Geforce 9800GT
              Windows 7 Ultimate,
              GV software: EDIUS 7.42, VisTitle v2.5,
              GV hardware: 3G Storm
              software SONY DoStudio Indie + EX 4.0.11
              PC 2
              Intel Core i7-3770, GIGABYTE Z77X-UD5H F14, 16GB RAM,
              Geforce 650 GTX, 5x HDD, Windows 7,
              GV software: EDIUS 7.42, ProCoder 3.0
              GV hardware: HD SPARK
              software: Telestream Switch, DTS-HD MAS, Dolby Media Meter

              Comment


              • #8
                Phew!!..... Panic over for the moment, the screen has just gone back to the desktop after one hour.

                I hope this doesn't happen to everyone trying to remove this security patch.
                Edius 8.53WG, Vistitle 2.8, Windows 10 x64 Pro Fall Update, Asus Z87 Pro, Intel i7-4770K, 16 GB 1600 Corsair Vengence LP RAM, Samsung 840 Pro SSD 256GB, WD Black 2TB media drive, Intel HD 4600 GPU, MSI GTX660 2GB VGA, Coolermaster Silencio 652 case, Noctua NH-U12S CPU cooler, Cakewalk UA-25EX USB audio interface, Cakewalk MA-15D monitor speakers, BM Intensity Pro 4K, PlextorPX-LB950SA BD writer, Dell U2410 Monitor

                Comment


                • #9
                  I'm experiencing the same problem, Last night when we went to shut down we got the windows update warning and did not shut down. When we came in this morning it was on 6 of 12 updates, the same as last night so we shut down. Now Vistitle does not work.
                  tdtinker
                  tdtinker
                  3 Edit Systems all running widows 10: 1 Intel Core i7 3770K 3.5GHz Quad Core 8MB 77W Edius 8.5 Vistitler 2.6.0 Window 10-12 GB-
                  1 i7 QUAD CORE 920 2.66GHz 8MB 130W Overclocked to at least 3.5GHz Edius 7.51
                  New system: Asus X99 i7 6900K 3.2GHz, 32GB DDR 4 Ram, GTX 1070
                  Edius 8.5
                  www.actvp.com

                  Comment


                  • #10
                    Update... rolled back the system restore and did the maual updates and all is find. I did not innstall KB2567680.
                    tdtinker
                    tdtinker
                    3 Edit Systems all running widows 10: 1 Intel Core i7 3770K 3.5GHz Quad Core 8MB 77W Edius 8.5 Vistitler 2.6.0 Window 10-12 GB-
                    1 i7 QUAD CORE 920 2.66GHz 8MB 130W Overclocked to at least 3.5GHz Edius 7.51
                    New system: Asus X99 i7 6900K 3.2GHz, 32GB DDR 4 Ram, GTX 1070
                    Edius 8.5
                    www.actvp.com

                    Comment


                    • #11
                      I've had problems with auto update. I went to manual updates only.

                      JohnnyD
                      Edius7, 4790K, 16G, Win7, GTX970ti MatroxLE
                      2nd Sys.,Edius5.51, 2700K, 16G, GTX1060, Win7
                      Atari 400
                      JohnFellersProd

                      Comment


                      • #12
                        Originally posted by JohnnyD View Post
                        I've had problems with auto update. I went to manual updates only.

                        JohnnyD
                        Things like this are the very reason I will not have my editing PC connected to the internet. I know I am fighting a losing battle, but I simply refuse to use a program that requires internet connection.

                        Comment


                        • #13
                          Originally posted by jdycus View Post
                          Things like this are the very reason I will not have my editing PC connected to the internet. I know I am fighting a losing battle, but I simply refuse to use a program that requires internet connection.
                          I'm with you there! I resent the assumption on the part of software developers that every computer is always connected to the internet.

                          Unfortunately, I use two Pegasys products, so have to connect from time to time to "re-validate" the licenses. Excellent software, daft idea.

                          I ONLY connect when I choose to and have to! When do I connect I'm usually nagged to update various things, but if I accept the updates I always make a system image first.
                          Proton
                          Edius 10.30.8291 + Storm 3G :: PAL + 1080P/I/25 + 4K :: MSI 2390-A Pro + Intel core i9 9900K 3.6G + 32G RAM :: 6GB GeForce GTX1660XC :: 500GB Kingston A2000 SSD System + 4TB HDD media + 2TB HDD other docs :: W10 Pro 21H2

                          Comment


                          • #14
                            Originally posted by Proton View Post
                            I'm with you there! I resent the assumption on the part of software developers that every computer is always connected to the internet.

                            Unfortunately, I use two Pegasys products, so have to connect from time to time to "re-validate" the licenses. Excellent software, daft idea.

                            I ONLY connect when I choose to and have to! When do I connect I'm usually nagged to update various things, but if I accept the updates I always make a system image first.
                            In my case, Windows updates are set to manual and I only connect to the internet when I need to.

                            I don't think anyone would have predicted that updating Windows with a security patch would have stopped Vistitle working.

                            I suspect the problem is more to do with Vistitle than Windows.

                            System restore could have been easier than going through to delay waiting for my system to unistall the patch.
                            Edius 8.53WG, Vistitle 2.8, Windows 10 x64 Pro Fall Update, Asus Z87 Pro, Intel i7-4770K, 16 GB 1600 Corsair Vengence LP RAM, Samsung 840 Pro SSD 256GB, WD Black 2TB media drive, Intel HD 4600 GPU, MSI GTX660 2GB VGA, Coolermaster Silencio 652 case, Noctua NH-U12S CPU cooler, Cakewalk UA-25EX USB audio interface, Cakewalk MA-15D monitor speakers, BM Intensity Pro 4K, PlextorPX-LB950SA BD writer, Dell U2410 Monitor

                            Comment


                            • #15
                              John, I uninstalled it and it really took no more time than a normal uninstall. ?
                              1: 3970X Threadripper, Asus ROG Strix TR40 E Gaming, G. Skill Trident Z Neo 128G DDR4 3600, EVGA GeForce RTX 2080Ti, Samsung 970 EVO M.2 1T, Intel 660P M.2 2T (2), Seagate Ironwolf NAS 12T, Enermax TR4 360 AIO, Lian Li 011 DXL, AJA Kona 4, Asus ROG Thor 1200

                              2: i7 6950X OC to 4.5GHz, ASUS RAMPAGE V EDITION 10, Corsair Dominator Platinum 64G DDR4 2800, SAMSUNG 950 PRO M.2 512G, GeForce GTX 1080ti SC Black, Corsair AX1200i, Phanteks Luxe, 16T RAID HGST Deskstar NAS 4T, Corsair H115i AIO, BM IP 4K

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