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  • #16
    Originally posted by James48 View Post

    Thank you,

    I've followed up all the devices, also the reinstall of Edius X, this time Firewall and Windows Defender switched off, but Edius X - Export is still not working :-(
    what is the reason for failure? check properties of failed export, it will tell you the cause, select the failed export and click properties at top. For some reason there are no right click properties

    also, be sure the render service items are excluded from the firewall
    https://forum.grassvalley.com/forum/...878#post565878
    Anton Strauss
    Antons Video Productions - Sydney

    EDIUS X WG with BM Mini Monitor 4k and BM Mini Recorder, Gigabyte X299 UD4 Pro, Intel Core i9 9960X 16 Core, 32 Threads @ 4.3Ghz, Corsair Water Cooling, Gigabyte RTX-2070 Super 3X 8GB Video Card, Samsung 860 Pro 512GB SSD for System, 8TB Samsung Raid0 SSD for Video, 2 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Phanteks Enthoo Pro XL Tower, Corsair 32GB DDR4 Ram, Win10 Pro

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    • #17
      Thank you very much, I send you 1 attachment with the Error Code, please.
      I will also send you a Word.docx file containing the security data.


      Regards,
      James48
      Attached Files

      Comment


      • #18
        Ohhh, Anton, I forgot to ask if the boxes under Public should also be checked in Windows 11 Firewall?

        Comment


        • #19
          Originally posted by James48 View Post
          Thank you very much, I send you 1 attachment with the Error Code, please.
          I will also send you a Word.docx file containing the security data.


          Regards,
          James48
          James, as you will see in that render error message, it says it has failed because the hardware encoder is not available. The hardware encoder is the Intel GPU built intp an Intel processor used for quicksync. It not being available is either because you have the hardware encoder enabled in the export window and are either trying to export in a format (framerate, frame size, erc.) that isn't supported or the intel GPU core, or the driver version you have isn't compatible with Edius. Since you are trying to make this work in Win11, I would lean more towards an incompatible driver, as Windows has probably installed it's own version that Edius won't work with.

          Try disabling the hardware encoder check box and see if the file will export using CPU instead of GPU. If it does, it tends to point to the GPU driver as the problem.
          Edius WG 9.55.7761, various 3rd party plugins, VisTitle 2.9.5.6, Win 7 Ultimate SP1, i7-4790K @ 4GHz with HD4600 GPU embedded, MSI Z97 Gaming 7 Motherboard, 32GB Kingston HyperX RAM, nVidia GTX680 4GB GPU, Matrox MX02 Mini MAX, Corsair 750W PSU, Corsair H110i GT Water Cooler, Corsair C70 case, 8TB Internal RAID 0/stripe (2x4TB Seagate SATAIII HDD's, Win7 Software stripe), 1TB Crucial MX500 SSD, Pioneer BDR-207D, Dual 1920x1080 monitors (one on GTX680 and one on Intel HD4600).

          Comment


          • #20
            Originally posted by James48 View Post
            Ohhh, Anton, I forgot to ask if the boxes under Public should also be checked in Windows 11 Firewall?
            I have public ticked as well

            can I see your export settings and your project settings to tell you the cause of the error
            Anton Strauss
            Antons Video Productions - Sydney

            EDIUS X WG with BM Mini Monitor 4k and BM Mini Recorder, Gigabyte X299 UD4 Pro, Intel Core i9 9960X 16 Core, 32 Threads @ 4.3Ghz, Corsair Water Cooling, Gigabyte RTX-2070 Super 3X 8GB Video Card, Samsung 860 Pro 512GB SSD for System, 8TB Samsung Raid0 SSD for Video, 2 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Phanteks Enthoo Pro XL Tower, Corsair 32GB DDR4 Ram, Win10 Pro

            Comment


            • #21
              I was having the same issue but it is now fixed

              Comment


              • #22
                BernH:
                Try disabling the hardware encoder check box and see if the file will export using CPU instead of GPU. If it does, it tends to point to the GPU driver as the problemAnton: can I see your export settings and your project settings to tell you the cause of the error

                Anton:
                can I see your export settings and your project settings to tell you the cause of the error


                BernH and Anton, thank you very much.
                I'm glad you want to pass this knowledge on, as Anton asked I made a screenshot of all System Setting items and put it in a Word file,
                I see that the option Hardware Encoder appears twice, I want to ask you which Hardware Decoder settings should be changed.

                System Settings options:
                Importer/Exporter - AVCHD
                Importer/Exporter - HEVC

                Regards
                James48
                Edius X System Settings Nov-7-2021.docx

                Comment


                • #23
                  Here is my main computer data, pls.
                  Housing:
                  Corsair Obsidian 750D big tower
                  CPU: Intel Core i7-8700K 4.7 GHz
                  Motherboard: Asus Rog Strix Z370-E Gaming
                  Graphics card: Asus Rog Strix GeForge 1080 A8GBRAM: 8GB Memory type: GDDR5X Memory speed: 10.01 GHz
                  Memory Corsair: D432GB 3600-18 Vengeance LPX bk K2 COR (32GB)
                  Power supply: Corsair RM750750 Watt
                  Cooler: Corsair Hydro Series H100i V2 RGB
                  C:\ SSD Card 2TB Samsung SSD 970 EVO Plus 2TB 2000,3 GB SN: S4J4NJ0NC12843Z

                  Print to file data.png

                  Edius X Export Settings Nov-7-2021.png
                  Attached Files
                  James48
                  Senior Member
                  Last edited by James48; 11-07-2021, 02:01 PM. Reason: Add Print to file data

                  Comment


                  • #24
                    you are using a recently used preset, can you try a fresh one and I need to see the full panel so I can see if you are using hardware encoder or not

                    also, try the NVIDIA exporter and see if that works

                    AVP-0383.png
                    Anton Strauss
                    Antons Video Productions - Sydney

                    EDIUS X WG with BM Mini Monitor 4k and BM Mini Recorder, Gigabyte X299 UD4 Pro, Intel Core i9 9960X 16 Core, 32 Threads @ 4.3Ghz, Corsair Water Cooling, Gigabyte RTX-2070 Super 3X 8GB Video Card, Samsung 860 Pro 512GB SSD for System, 8TB Samsung Raid0 SSD for Video, 2 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Phanteks Enthoo Pro XL Tower, Corsair 32GB DDR4 Ram, Win10 Pro

                    Comment


                    • #25
                      Originally posted by James48 View Post
                      BernH:
                      Try disabling the hardware encoder check box and see if the file will export using CPU instead of GPU. If it does, it tends to point to the GPU driver as the problemAnton: can I see your export settings and your project settings to tell you the cause of the error

                      Anton:
                      can I see your export settings and your project settings to tell you the cause of the error


                      BernH and Anton, thank you very much.
                      I'm glad you want to pass this knowledge on, as Anton asked I made a screenshot of all System Setting items and put it in a Word file,
                      I see that the option Hardware Encoder appears twice, I want to ask you which Hardware Decoder settings should be changed.

                      System Settings options:
                      Importer/Exporter - AVCHD
                      Importer/Exporter - HEVC

                      Regards
                      James48
                      Edius X System Settings Nov-7-2021.docx
                      James,

                      As Anton mentioned you selected a recently used preset in the export window. Use a fresh one and you will be able to uncheck the use hardware option. That is the hardware encoder we are referring to. The ones you mentioned in the settings dialogues include the hardware decoders. We don't want to disable decoding, just the encoding option in the exporter dialogue. This is why Anton asked to see the full panel.
                      Edius WG 9.55.7761, various 3rd party plugins, VisTitle 2.9.5.6, Win 7 Ultimate SP1, i7-4790K @ 4GHz with HD4600 GPU embedded, MSI Z97 Gaming 7 Motherboard, 32GB Kingston HyperX RAM, nVidia GTX680 4GB GPU, Matrox MX02 Mini MAX, Corsair 750W PSU, Corsair H110i GT Water Cooler, Corsair C70 case, 8TB Internal RAID 0/stripe (2x4TB Seagate SATAIII HDD's, Win7 Software stripe), 1TB Crucial MX500 SSD, Pioneer BDR-207D, Dual 1920x1080 monitors (one on GTX680 and one on Intel HD4600).

                      Comment


                      • #26
                        Dear Anton and BernH, I want to thank you very much, now I think it works well, this time the Export is completely completed without stuttering.

                        I like to know I've done the right handling this time, please?

                        I have currently run 3 Edius X Video file Exports without any problems, I am very happy with this. :-)

                        Reinstalling McAfee doesn't seem like a good plan to me anymore.

                        It now seems that NewBlue Titler 7 Pro now also functions better, before that the Timeline needle always stopped on a TP7 Title?
                        I hope that the Systems Settings are also set as well as possible for NB TP7.

                        See my attachment, please. Export Video File in Edius X at Nov-8-2021.docx
                        Attached Files
                        James48
                        Senior Member
                        Last edited by James48; 11-08-2021, 08:07 PM.

                        Comment


                        • #27
                          there is no need for third party anti virus, the one that comes with Win10 is good, it is all I use on all PC
                          Anton Strauss
                          Antons Video Productions - Sydney

                          EDIUS X WG with BM Mini Monitor 4k and BM Mini Recorder, Gigabyte X299 UD4 Pro, Intel Core i9 9960X 16 Core, 32 Threads @ 4.3Ghz, Corsair Water Cooling, Gigabyte RTX-2070 Super 3X 8GB Video Card, Samsung 860 Pro 512GB SSD for System, 8TB Samsung Raid0 SSD for Video, 2 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Phanteks Enthoo Pro XL Tower, Corsair 32GB DDR4 Ram, Win10 Pro

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                          • #28
                            COVID-19 might have developed into a zombie apocalypse if we hadn't been compelled to stay indoors due to the present epidemic. Technology is keeping us linked and reassuring us that everything will be fine. What if your electrical and digital equipment isn't up to the task? Your old computer speakers, for example, aren't loud enough for you to hear your boss from across the room, and you've already asked him to repeat himself three times, which is humiliating on a whole new level.

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                            • #29
                              Originally posted by antonsvideo View Post
                              there is no need for third party anti virus, the one that comes with Win10 is good, it is all I use on all PC
                              yeah. A little common sense fills in any gaps. Nothing more annoying than Kaspesky or Norton messages all day long.
                              AMD Ryzen 9 5950X, AMD Radeon 6800XT, 64GB RAM, EDIUS X WG.

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                              • #30
                                Originally posted by antonsvideo View Post
                                there is no need for third party anti virus, the one that comes with Win10 is good, it is all I use on all PC
                                Thank you all for the important support that has ensured that Edius X now works well for me in Windows 11 as well.

                                bye,
                                James48

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