Windows 11

[antonsvideo Senior Member Find all posts View Profile Close antonsvideo]

Thank you,

I've followed up all the devices, also the reinstall of Edius X, this time Firewall and Windows Defender switched off, but Edius X - Export is still not working :-(

what is the reason for failure? check properties of failed export, it will tell you the cause, select the failed export and click properties at top. For some reason there are no right click properties

also, be sure the render service items are excluded from the firewall
https://forum.grassvalley.com/forum/...878#post565878

[James48 Senior Member Find all posts View Profile Close James48]

Thank you very much, I send you 1 attachment with the Error Code, please.
I will also send you a Word.docx file containing the security data.


Regards,
James48

[James48 Senior Member Find all posts View Profile Close James48]

Ohhh, Anton, I forgot to ask if the boxes under Public should also be checked in Windows 11 Firewall?

[BernH Senior Member Find all posts View Profile Close BernH]

Thank you very much, I send you 1 attachment with the Error Code, please.
I will also send you a Word.docx file containing the security data.


Regards,
James48

James, as you will see in that render error message, it says it has failed because the hardware encoder is not available. The hardware encoder is the Intel GPU built intp an Intel processor used for quicksync. It not being available is either because you have the hardware encoder enabled in the export window and are either trying to export in a format (framerate, frame size, erc.) that isn't supported or the intel GPU core, or the driver version you have isn't compatible with Edius. Since you are trying to make this work in Win11, I would lean more towards an incompatible driver, as Windows has probably installed it's own version that Edius won't work with.

Try disabling the hardware encoder check box and see if the file will export using CPU instead of GPU. If it does, it tends to point to the GPU driver as the problem.

[antonsvideo Senior Member Find all posts View Profile Close antonsvideo]

Ohhh, Anton, I forgot to ask if the boxes under Public should also be checked in Windows 11 Firewall?

I have public ticked as well

can I see your export settings and your project settings to tell you the cause of the error

[jordaneasthere Junior Member Find all posts View Profile Close jordaneasthere]

I was having the same issue but it is now fixed

[James48 Senior Member Find all posts View Profile Close James48]

BernH:
Try disabling the hardware encoder check box and see if the file will export using CPU instead of GPU. If it does, it tends to point to the GPU driver as the problemAnton: can I see your export settings and your project settings to tell you the cause of the error
Anton:
can I see your export settings and your project settings to tell you the cause of the error

BernH and Anton, thank you very much.
I'm glad you want to pass this knowledge on, as Anton asked I made a screenshot of all System Setting items and put it in a Word file,
I see that the option Hardware Encoder appears twice, I want to ask you which Hardware Decoder settings should be changed.

System Settings options:
Importer/Exporter - AVCHD
Importer/Exporter - HEVC

Regards
James48
Edius X System Settings Nov-7-2021.docx

[James48 Senior Member Find all posts View Profile Close James48]

Here is my main computer data, pls.
Housing: Corsair Obsidian 750D big tower
CPU: Intel Core i7-8700K 4.7 GHz
Motherboard: Asus Rog Strix Z370-E Gaming
Graphics card: Asus Rog Strix GeForge 1080 A8GBRAM: 8GB Memory type: GDDR5X Memory speed: 10.01 GHz
Memory Corsair: D432GB 3600-18 Vengeance LPX bk K2 COR (32GB)
Power supply: Corsair RM750750 Watt
Cooler: Corsair Hydro Series H100i V2 RGB
C:\ SSD Card 2TB Samsung SSD 970 EVO Plus 2TB 2000,3 GB SN: S4J4NJ0NC12843Z

Print to file data.png

Edius X Export Settings Nov-7-2021.png

[antonsvideo Senior Member Find all posts View Profile Close antonsvideo]

you are using a recently used preset, can you try a fresh one and I need to see the full panel so I can see if you are using hardware encoder or not

also, try the NVIDIA exporter and see if that works

AVP-0383.png

[BernH Senior Member Find all posts View Profile Close BernH]

BernH:
Try disabling the hardware encoder check box and see if the file will export using CPU instead of GPU. If it does, it tends to point to the GPU driver as the problemAnton: can I see your export settings and your project settings to tell you the cause of the error
Anton:
can I see your export settings and your project settings to tell you the cause of the error

BernH and Anton, thank you very much.
I'm glad you want to pass this knowledge on, as Anton asked I made a screenshot of all System Setting items and put it in a Word file,
I see that the option Hardware Encoder appears twice, I want to ask you which Hardware Decoder settings should be changed.

System Settings options:
Importer/Exporter - AVCHD
Importer/Exporter - HEVC

Regards
James48
Edius X System Settings Nov-7-2021.docx

James,

As Anton mentioned you selected a recently used preset in the export window. Use a fresh one and you will be able to uncheck the use hardware option. That is the hardware encoder we are referring to. The ones you mentioned in the settings dialogues include the hardware decoders. We don't want to disable decoding, just the encoding option in the exporter dialogue. This is why Anton asked to see the full panel.

[James48 Senior Member Find all posts View Profile Close James48]

Dear Anton and BernH, I want to thank you very much, now I think it works well, this time the Export is completely completed without stuttering.

I like to know I've done the right handling this time, please?

I have currently run 3 Edius X Video file Exports without any problems, I am very happy with this. :-)

Reinstalling McAfee doesn't seem like a good plan to me anymore.

It now seems that NewBlue Titler 7 Pro now also functions better, before that the Timeline needle always stopped on a TP7 Title?
I hope that the Systems Settings are also set as well as possible for NB TP7.

See my attachment, please. Export Video File in Edius X at Nov-8-2021.docx

[antonsvideo Senior Member Find all posts View Profile Close antonsvideo]

there is no need for third party anti virus, the one that comes with Win10 is good, it is all I use on all PC

[AltonBenefield Junior Member Find all posts View Profile Close AltonBenefield]

COVID-19 might have developed into a zombie apocalypse if we hadn't been compelled to stay indoors due to the present epidemic. Technology is keeping us linked and reassuring us that everything will be fine. What if your electrical and digital equipment isn't up to the task? Your old computer speakers, for example, aren't loud enough for you to hear your boss from across the room, and you've already asked him to repeat himself three times, which is humiliating on a whole new level.

[shueardm Senior Member Find all posts View Profile Close shueardm]

there is no need for third party anti virus, the one that comes with Win10 is good, it is all I use on all PC

yeah. A little common sense fills in any gaps. Nothing more annoying than Kaspesky or Norton messages all day long.

[James48 Senior Member Find all posts View Profile Close James48]

there is no need for third party anti virus, the one that comes with Win10 is good, it is all I use on all PC

Thank you all for the important support that has ensured that Edius X now works well for me in Windows 11 as well.

bye,
James48