Quicksync setup

[rando]

I have a question, how do you configure a setup with a Nvidia card and quicksync. I keep getting a "Catastophic Error" on both my machines when I try and export h.264 with hardware encode I think it has something to do with the way I have my monitors setup.

[tony]

Don't know if this is of any help Randy.

https://www.youtube.com/watch?v=Nd5Ighxa1JM

[ilfsn]

I had problem Catastophic Error with QuickSync when using 7.41, work fine with 7.21

[kpot]

I have a question, how do you configure a setup with a Nvidia card and quicksync. I keep getting a "Catastophic Error" on both my machines when I try and export h.264 with hardware encode I think it has something to do with the way I have my monitors setup.

The following 3 points are essential:
1. Bios: Set iGPU Multi-Monitor := Enabled.
2. The primary monitor MUST be connected on the intel-graphic-adapter (DVI).
3. You MUST install the latest corresponding intel-driver for the intel-graphic (downloaded from the intel-homepage).
Regards kurt

[Jerry]

For setup purposes I would use the graphics driver that came with the motherboard. You can always update later. There have been reports of issues with the latest driver. Some new items were added in the driver that cause issues on some systems.

[rando]

I am not sure what to do, If I make my onboard card the main monitor it works BUT when I launch Edius I get a error from newblu titler pro 3. Lack of GPU SO if I make the nvidia my main monitor then I get the catastrophic error.

[vish1]

Catastrophic Failure

Dear Rando

The reason that I moved over from Avid Media Composer was that fact that Quicksync was never implemented in MC. I started with Edius 6.5 and never ever experienced the "catastrophic failure" message, but at that time, I was transcoding mgeg2 to H264 for blu-ray. I have subsequently purchased a Sony nx3 which captures in AVCHD and that's when I started getting the above error.
I knew that it was not the clips, as sometimes the transcode would go to about 90%, and a re-render of the same clips would fail at may be 30%. I then remembered that I had updated my Intel hd4000 drivers which by the way improved the transcode by about 50%.(a 2hour project transcoded in about 33mins but alas that Catastrophic error appeared). I tried various drivers from the intel site without any success, so I un-installed the latest drivers (intel hd4000) and re-installed the original driver that came with my Asus MB. This driver takes about an hour to transcode a 2hr 20min project but no catastrophic failure. I hope this helps.

Regards
Vish Maharaj

[Jerry]

Rando,here is how my system is setup:
1. Primary Monitor is my NVIDIA GTX 780. It is my left monitor and this has my timeline and monitors.
2. My Intel Graphics driven monitor is on the right and contains the bin, audio mixer, vector scope etc.

You will need to choose a primary VGA and then on the IGPU option.
In your bios you will need to determine the correct setting to use. My Biostar system had options such as disable, auto and enable. I chose the active. My Asrock has just disable or enable. Much easier to choose. I also use the VT-d
option in the bios.

On certain systems auto will work, on others it won't. But, this must be turned on and a monitor connected to it to get you started.
Go into your motherboard manual and look for the setting options for your board.
This is how I have had mine setup since 6.53. It was a little different before that.
If it doesn't work with HDMI on the Nvidia card, use a DVI to see it that gets it up and running.

There are various techniques to st this up, but without know your setup and motherboard it would is a wild guess.

[vish1]

Dear Rando

Have you resolved the "catastrophic failure" error you were experiencing.
If you are, which Intel HD 4000 driver are you using. As I stated previously, I updated the VGA driver from the Intel site and that was the culprit. Yesterday I downloaded the very latest driver again from the Intel site and sadly I got the above error again. My MB is a Asus P8Z77v-Deluxe and the original Asus driver works perfectly.

Vish

[rando]

I havent had the error in a while, I am going to re run all my cables tomorrow. I have a KVM that might be messing with stuff too.

[Liverpool TV]

Hi Rando.

For what it's worth. I use an old FX card and no matter what my configuration is, QS is always available, regardless of primary. I know this is at odds with what is recommended, but my latest board with an i7, built in Intel GPU chipset, has no problems. I'm using the latest Edius, latest MB GPU driver (not form Intel) and the latest generic (standard global) Nvidia driver on Win7 64 Pro.

It may be the case that certain hardware/software configurations aren't as a transparent as they should be.

Hope you get it sorted.

Cheers,
Dave.