Question about Sandy Bridge/QuickSync

[Philip]

My biz associated finally converted to Edius 6.08 from Vegas and has fallen in love with how well Edius works. A few months back he got a new basic laptop from a big box office supply store that had the i7 second gen processor. He had the option in the export functionality to use the Hardware Encoder meaning the QuickSync/Sandy Bridge functionality worked. He encoded footage that way and it just screamed.

Recently that Hardware Encoder option has disappeared. He was getting some other oddities in encodes that we tracked down to a bad cable on his external drive but HP found some issues with his system and had a run of configurations that were troublesome. He sent the laptop back to support and they replaced the motherboard and processor internally. The Hardware Encode option is still missing.

Any ideas what would make the function just go away when it was working before. We thought he may have an issue with the processor chip and the QuickSync got disabled some how. The support people passed him around a bunch before anyone was found that even knew what QuickSync was and even then they didn't understand how it interacted with Edius.

Anyone else have the function disappear on them? Is it possible a Windows update could have messed it up? He has tried the 6.5 trial and it's still not there. Just trying to help him figure this out.

[Jerry]

Try reinstalling the Intel Video Drivers and then check for Quick Sync.

[Ron Evans]

Yes I have had Windows update do this to me. I also found that the latest Intel drivers at the time did not work on my motherboard to recover Quicksync. I now only load drivers from the motherboard site. This is sometimes a bit of an issue in that Windows will not always replace an older dated version instead of the installed newer dated one. I have had to remove the drivers, reboot and then reload from the version from Gigabyte in my case. It has happened several times with both Windows updates and Edius updates so I know what to do now!!!!.

Ron Evans

[Philip]

Thanks guys. I will forward all this on and hopefully get him up and running again...well at least fast encoding again...he's still faster at editing than his Vegas days. :-)

[BillShedoudy]

Don't want to hijack the thread but it is a related question.
I have a sandy bridge with Intel Mobo and my understanding is that I am going to have to jump thru a few hoops in order to get Quicksync to work on my machine. I've spent a little time experimenting with it and haven't had any luck so far. Before I spend more time, since most of my work still goes out on DVD, does Quicksync have any affect on the encoding speed for DVD's or is it only for Bluray?

Thanks,
Bill

[John Lewis]

It will have no effect for DVD

[Ron Evans]

It only works for h264 . It is not that difficult to get it working. Make sure the bios has the intel graphics enabled at all times , connect a monitor to the motherboard vga connector and make sure you have the driver installed. Monitor connection can be to another input on your normal monitor or even a monitor that is not switched on but has power connected. I have my connection to the Vt2300 I use connected HDMI to the SparkHD but the encoding will work if this monitor is switched off. The motherboard just needs to see a proper monitor termination.

Ron Evans

[Philip]

Jerry and Ron...thanks for the tips. My associate got the Hardware Encode option back.