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  • Question about Sandy Bridge/QuickSync

    My biz associated finally converted to Edius 6.08 from Vegas and has fallen in love with how well Edius works. A few months back he got a new basic laptop from a big box office supply store that had the i7 second gen processor. He had the option in the export functionality to use the Hardware Encoder meaning the QuickSync/Sandy Bridge functionality worked. He encoded footage that way and it just screamed.

    Recently that Hardware Encoder option has disappeared. He was getting some other oddities in encodes that we tracked down to a bad cable on his external drive but HP found some issues with his system and had a run of configurations that were troublesome. He sent the laptop back to support and they replaced the motherboard and processor internally. The Hardware Encode option is still missing.

    Any ideas what would make the function just go away when it was working before. We thought he may have an issue with the processor chip and the QuickSync got disabled some how. The support people passed him around a bunch before anyone was found that even knew what QuickSync was and even then they didn't understand how it interacted with Edius.

    Anyone else have the function disappear on them? Is it possible a Windows update could have messed it up? He has tried the 6.5 trial and it's still not there. Just trying to help him figure this out.
    Main System. MSI G33m Motherboard, Intel Q6600 CPU, 2GB Ram, GeForce 9500GT, 7200rpm System drive. WinXP. Lots of external eSATA drives.

    Laptop. Sony Vaio. CPU- i7-Gen 3, 8gb RAM, 1tbb 5400rpm hard drive, AMD GPU

  • #2
    Try reinstalling the Intel Video Drivers and then check for Quick Sync.
    Jerry
    Six Gill DV
    www.sgdvtutorials.com
    If you own the Tutorials and you need help, PM me.

    Vistitle YouTube Channel
    https://www.youtube.com/channel/UCMVlxC8Am4qFbkXJRoPAnMQ/videos

    Windows 10 Pro up to v.1803 Tweaks for Edius Users
    http://sgdvtutorials.com/WIN%2010%20...%20V.2.0.0.pdf


    Main System:: Azrock Z97 Extreme 6, [email protected], 32gb ram, NZXT Z63, Win10 Pro 64, Samsung 850 pro, E7.5/8.5/E9 on separate SSD drives, 2TB Sabrent M.2 NVME, BM MINI MONITOR 4K, 12tb RAID 0 on backplane ,2 BD, Dual LG 27GK65S-B 144Hz monitors, GTX 1080ti SC Black.
    Second System: EditHD Ultimax-i7, X58, [email protected], Corsair H80, Win764, 24gb ram, Storm 3g, Samsung 840 Pro 256, 4tb and 6tb RAID 0 on backplane, GTX 980ti Classified, Edius 9, Apple 30", Samsung 24", dual BD.

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    • #3
      Yes I have had Windows update do this to me. I also found that the latest Intel drivers at the time did not work on my motherboard to recover Quicksync. I now only load drivers from the motherboard site. This is sometimes a bit of an issue in that Windows will not always replace an older dated version instead of the installed newer dated one. I have had to remove the drivers, reboot and then reload from the version from Gigabyte in my case. It has happened several times with both Windows updates and Edius updates so I know what to do now!!!!.

      Ron Evans
      Ron Evans

      Threadripper 1920 stock clock 3.7, Gigabyte Designare X399 MB, 32G G.Skill 3200CL14, 500G M.2 NVME OS, 500G EVO 850 temp. 1T EVO 850 render, 6T Source, 2 x 1T NVME, MSI 1080Ti 11G , EVGA 850 G2, LG BLuray Burner, BM IP4K, WIN10 Pro, Shuttle Pro2

      ASUS PB328 monitor, BenQ BL2711U 4K preview monitor, EDIUS X, 9.5 WG, Vegas 18, Resolve Studio 18


      Cameras: GH5S, GH6, FDR-AX100, FDR-AX53, DJI OSMO Pocket, Atomos Ninja V x 2

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      • #4
        Thanks guys. I will forward all this on and hopefully get him up and running again...well at least fast encoding again...he's still faster at editing than his Vegas days. :-)
        Main System. MSI G33m Motherboard, Intel Q6600 CPU, 2GB Ram, GeForce 9500GT, 7200rpm System drive. WinXP. Lots of external eSATA drives.

        Laptop. Sony Vaio. CPU- i7-Gen 3, 8gb RAM, 1tbb 5400rpm hard drive, AMD GPU

        Comment


        • #5
          Don't want to hijack the thread but it is a related question.
          I have a sandy bridge with Intel Mobo and my understanding is that I am going to have to jump thru a few hoops in order to get Quicksync to work on my machine. I've spent a little time experimenting with it and haven't had any luck so far. Before I spend more time, since most of my work still goes out on DVD, does Quicksync have any affect on the encoding speed for DVD's or is it only for Bluray?

          Thanks,
          Bill

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          • #6
            It will have no effect for DVD
            System Asus WS Z390 Pro MB, CPU i9 9900K, 32gb 3000mhz Ram, EVGA GTX1070TI, BM IP4K Win 10, BD Burner 1 Evo 840 and 4 Hotswap caddies
            Plugins Vistitle 2.8, TP7, NB TFX5
            Monitors Samsung 32 inch tv as main 1 LG M2350D,1 D2343 1 DM2350D as output to (3D) IP4K, PXW X70,Canon FX400

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            • #7
              It only works for h264 . It is not that difficult to get it working. Make sure the bios has the intel graphics enabled at all times , connect a monitor to the motherboard vga connector and make sure you have the driver installed. Monitor connection can be to another input on your normal monitor or even a monitor that is not switched on but has power connected. I have my connection to the Vt2300 I use connected HDMI to the SparkHD but the encoding will work if this monitor is switched off. The motherboard just needs to see a proper monitor termination.

              Ron Evans
              Ron Evans

              Threadripper 1920 stock clock 3.7, Gigabyte Designare X399 MB, 32G G.Skill 3200CL14, 500G M.2 NVME OS, 500G EVO 850 temp. 1T EVO 850 render, 6T Source, 2 x 1T NVME, MSI 1080Ti 11G , EVGA 850 G2, LG BLuray Burner, BM IP4K, WIN10 Pro, Shuttle Pro2

              ASUS PB328 monitor, BenQ BL2711U 4K preview monitor, EDIUS X, 9.5 WG, Vegas 18, Resolve Studio 18


              Cameras: GH5S, GH6, FDR-AX100, FDR-AX53, DJI OSMO Pocket, Atomos Ninja V x 2

              Comment


              • #8
                Jerry and Ron...thanks for the tips. My associate got the Hardware Encode option back.
                Main System. MSI G33m Motherboard, Intel Q6600 CPU, 2GB Ram, GeForce 9500GT, 7200rpm System drive. WinXP. Lots of external eSATA drives.

                Laptop. Sony Vaio. CPU- i7-Gen 3, 8gb RAM, 1tbb 5400rpm hard drive, AMD GPU

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