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HD Storm cannot be installed on a news Win XP System

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  • #1

    HD Storm cannot be installed on a news Win XP System

    Hi,

    I have plugged the new HD Storm card in my PC. It was ok. Afterwards I have reinstalled Win XP to have a clean system. Then it was no possible more to reinstall the card´s driver. After restarting the system, WIN XP says a new hardware was found. It is however not possible to install it. XP says a critical hardware problem is found. I have already tried to plug the card also in other PCIe-Slots. No Change!

    I have already installed the newest drivers for the board (Intel 975xbx).

    I do not understand it. Before the installation of Win XP it was absolutely ok.

    Help!

    Regards,

    I.
    Tags: None
  • #2
    You said you plugged the card into the motherboard - "it is okay". How do you tell that the card was okay? Without any operating system on your PC?
    TingSern
    --------------------------------------
    Edius 10 WG, Lenovo P72 workstation laptop, 64GB RAM, Xeon CPU, Windows 11 Pro (64 bits), 2 x 2TB Samsung M2.NVME and 1 x 4TB Samsung SSD internal. Panasonic UX180 camera, Blackmagic 4K Pocket Cinema

    Comment

    • #3
      With Os of course.! After checking if the Storm card is ok, I have reinstalled WIN XP. It was unfortunately not possible to reinstall Windows wholly. I have just updated it, because the XP-Installer did not find the harddisks. The reinstalled OS has not found the storm-card. Now I have a pretty big problem. I do not know how to install the Storm without installing XP on a clean way and I do not know how to install XP, because its Installer does not see the disks. Stupid!

      At the booting from the install CD I have chosen the taste F6. I have loaded the raid-driver but no success. The disks are not found...

      Regards,

      I.

      Comment

      • #4
        Did you makesure that all XP updates are loaded?

        Comment

        • #5
          Yes, SP1, Sp2, and SP3

          No change! The Storm is generally found. The automatic installer starts but this is not successful. After restarting the system the cards is found as not installed. ("New hardware device is found" (Multimediacontroller)

          Edius starts anyway but with the OHCI only.

          Regards,

          I.

          Comment

          • #6
            Originally posted by istvan View Post
            Yes, SP1, Sp2, and SP3

            No change! The Storm is generally found. The automatic installer starts but this is not successful. After restarting the system the cards is found as not installed. ("New hardware device is found" (Multimediacontroller)

            Edius starts anyway but with the OHCI only.

            Regards,

            I.
            Have you tried to install the drivers manually?
            Jerry
            Six Gill DV

            If you own the Tutorials and you need help, PM me.

            Vistitle YouTube Channel
            https://www.youtube.com/channel/UCMVlxC8Am4qFbkXJRoPAnMQ/videos

            Main System:: Azrock z690 Taichi, [email protected], 64gb ram, Lian Li Galahad 360mm in push pull, Lian Li 011 Dynamic XL ROG case, 13 Lian Infinity fans, Win11 Pro , Samsung 980 1tb boot NVME, 2TB Sabrent M.2 NVME, 2 TB WD 850x NVME, 1TB Samsung SSD, 12TB Raid 0, BM MINI MONITOR 4K, , Dual LG 27GK65S-B 144Hz monitors, GTX 1080ti SC Black Edius X.
            Second System: EditHD Ultimax-i7, X58, [email protected], Corsair H80, Win764, 24gb ram, Storm 3g, Samsung 840 Pro 256, 4tb and 6tb RAID 0 on backplane, GTX 980ti Classified, Edius 9.55, Apple 30", Samsung 24", dual BD.

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            • #7
              @Jerry: yes

              In this case comes: "critical problem. During the installation ... etc."

              If Edius installs the card is the process closed on a good way. No failure report. The system must be switched off. After restarting reports XP that the card was found. ---> Edius was not able to install it.

              In case of installing it manually the process cannot be closed ---> Critical problem.

              It can be, that the card is simply damaged. In this case I do however not understand, how the "old" windows was able to use the card ...

              Do you know any software to analyse the pc?

              Regards,

              I.

              Comment

              • #8
                Installing EDIUS should install the drivers properly.
                AMD Ryzen 9 5950X, RTX 3080, 64GB RAM, EDIUS X WG.

                Comment

                • #9
                  If you are doing a clean install , when the found new hardware first appear, just ignore it. Then after you install Edius and reboot, go through the new hardware install because Edius will have installed the drivers and they should be found.

                  It just sounds like there may be other issues going on because of the way you described the XP install process.

                  Comment

                  • #10
                    when you reinstall an operating system, it is a good idea to remove all cards that are not needed for the OS, then when the OS is installed and SP3 is installed, then start adding hardware

                    there is no need to install Sp1 and SP2

                    SP3 contains SP1 and SP2
                    Anton Strauss
                    Antons Video Productions - Sydney

                    EDIUS X WG with BM Mini Monitor 4k and BM Mini Recorder, Gigabyte X299 UD4 Pro, Intel Core i9 9960X 16 Core, 32 Threads @ 4.3Ghz, Corsair Water Cooling, Gigabyte RTX-2070 Super 3X 8GB Video Card, Samsung 860 Pro 512GB SSD for System, 8TB Samsung Raid0 SSD for Video, 2 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Phanteks Enthoo Pro XL Tower, Corsair 32GB DDR4 Ram, Win10 Pro

                    Comment

                    • #11
                      Istvan, this is a known problem and Japan have been notified.
                      It appears that if HD Storm (for any reason) is uninstalled it will not reinstall in many circumstances. We believe this is due to entries in the registry that are not removed when uninstalled. These entries (as yet unidentified) will not allow reinstallation.
                      We have gone through this process twice under supervision of Japan and the outcome was identical both times.
                      At this point of time the solution is to reload Windows XP Pro (full fresh install) without the HD Storm card present. When your O/s is fully functional you should again load HD Storm - you will find this to work.
                      To ensure a clean install of Windows XP it is advisable to format your drive first. Make sure you install HD Storm as per instructions supplied.

                      Comment

                      • #12
                        I thought Istvan did a re-install of Win XP, right? If that is correct, there should NOT be any registry entries to begin with...

                        Istvan, can you describe what you did during the re-install of WinXP then?

                        I initially thought that during the first install (successful) - the program updated something inside the card's ROM ... that prevented subsequent installs.

                        I noticed each time I upgraded EDIUS, the upgrade does something (write data into my NX ROM) - because it says "Upgrading ROM successful".
                        TingSern
                        --------------------------------------
                        Edius 10 WG, Lenovo P72 workstation laptop, 64GB RAM, Xeon CPU, Windows 11 Pro (64 bits), 2 x 2TB Samsung M2.NVME and 1 x 4TB Samsung SSD internal. Panasonic UX180 camera, Blackmagic 4K Pocket Cinema

                        Comment

                        • #13
                          I thought Istvan may have done a repair.
                          If the card was updated you would think a reinstall of HD Storm would not happen (like Istvan) but in our case we have been able to reinstall HDS after reinstalling Windows.
                          Although on the third reinstall we also changed the motherboard.
                          Last edited by redgum; 10-27-2008, 07:28 AM.

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                          • #14
                            I have no idea right now - I have only NX and expansion board here.
                            TingSern
                            --------------------------------------
                            Edius 10 WG, Lenovo P72 workstation laptop, 64GB RAM, Xeon CPU, Windows 11 Pro (64 bits), 2 x 2TB Samsung M2.NVME and 1 x 4TB Samsung SSD internal. Panasonic UX180 camera, Blackmagic 4K Pocket Cinema

                            Comment

                            • #15
                              Originally posted by istvan View Post
                              It was unfortunately not possible to reinstall Windows wholly. I have just updated it, because the XP-Installer did not find the harddisks. The reinstalled OS has not found the storm-card. Now I have a pretty big problem. I do not know how to install the Storm without installing XP on a clean way and I do not know how to install XP, because its Installer does not see the disks. Stupid!

                              At the booting from the install CD I have chosen the taste F6. I have loaded the raid-driver but no success. The disks are not found...

                              Regards,

                              I.
                              This sounds to me like windows was not installed properly. Follow the advice to remove all cards not needed for the installation of windows.

                              Then do a proper clean install of windows, insert your cd, follow on screen instructions to install windows, you will then get to the point where windows detects an old version, you will want to install to the same place, windows will ask if you want to format, choose the full format (not quick) option and then windows will install a nice clean version. Install motherboard and any other drivers etc and SP3.
                              Turn off pc, insert storm and follow the instruction proceedure in the manual.

                              Graham
                              www.myvideoproblems.com
                              Microsoft MVP in Digital Media

                              Edius 4.61, NX Express, xp sp2

                              Comment

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