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Version 5 upgrade..why so hard?

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  • Version 5 upgrade..why so hard?

    Hi, I've been using 4 for over a year now and love it. I think it is one of the most amazing bits of editing software I have ever used.

    So why have GV made it so bloody difficult for me to upgrade? Just about every other vendor allows me to sling them my credit card over the web and download a DRM version for an upgrade.

    Not only can I NOT do that but they don't even make it easy for me to purchase in the UK. All I can find is a free upgrade PDF form for people that bought 4 in the last 2-3 months!

    Help!! I'd like to buy an upgrade...

    T

  • #2
    If you want to use Edius 5 right now then download the demo version which you can use for 30 days. In the meantime place an order at your favourite dealer and wait for the parcel. Problem solved.

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    • #3
      Why so hard? Why not off the net? Why don't they at least tell me a few dealers in the UK? Not cool customer service...

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      • #4
        download a DRM version
        V5 needs a new dongle,
        V5 is shipping with a new dongle
        I love this variant with new dongle

        I can tell you more than one annoying story
        from the other (i.e. Avid) download variant, .... with "dongle-updater-files"
        horrible story's if the "flash up process" from the dongle failed....

        find and call your local reseller :
        http://desktop.thomsongrassvalley.co...4&show=dealers



        friendly greetings from europe\austria\vienna ... old (but not morbid) Hans

        [EDIT]
        Why don't they at least tell me a few dealers in the UK?
        Hy, I am a old men, without english as native language and find the above list in 2 minutes...
        [EDIT]
        Last edited by vienna1944er; 10-18-2008, 11:35 PM.
        Edius 5,51 / Edius 6.08 / Edius 6.54(b) / Neo 3.0 / Neo 3.5

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        • #5
          The complete package has several gigabyte of data. Even with todays bandwith it would be not consumer friendly. And of course you can't download a usb dongle.

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          • #6
            Originally posted by Ballistix View Post
            Why don't they at least tell me a few dealers in the UK?
            Where did you buy version 4? I'm sure they have V5 in stock.

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            • #7
              Dealers in the UK are listed here:

              http://desktop.thomsongrassvalley.co...4&show=dealers

              We have investigated the possibilities of online shopping portals, but it is both extremely costly, and difficult to implement given the nature of Thomson Grass Valley sales and distribution structure. In other words, EDIUS is only a very small entry in a much larger portfolio of product lines, which in many cases features a much different sales model.

              Additionally, if you choose to run the v5 demo, you'll have to uninstall it and install the retail version once you receive it. Plugging in the dongle will not suffice.

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              • #8
                Fair enough. I love the product, don't get me wrong, thanks for the links...will find a vendor..
                T

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                • #9
                  www.dvc.uk.com sell Edius and are very knowledgeable regarding video editing and grass valley stuff in particular. You can buy full edius systems amongst other things. I bought my Edius 5 upgrade through them. Excellent company. If you do not like them contact UK distributors www.holdan.co.uk for list of resellers in your area.
                  Mac Pro (mid-2010) 2.8GHz quad Xeon, Ati 5770 graphics card, 12gb ram 4 x 1TB HDD plus external eSata
                  MacBook Pro Retina (2014) 2.3GHz Nvidia 650M, 512 SSD, 16GB Ram external HDD on USB3 and thunderbolt.

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                  • #10
                    And get the Edius tutorial whilst you are at. You will not regret it. DVC Dave at his best.
                    E9 PRO ,Intensity Pro capture Nvidia 650 TI LG 3D Monitor HDMI Win 10 PRO 64 Bit.Vistitle 2.6, Robuskey. ASUS Z370 I7 8700 16 GB Hyper X black RAM 250GB 960 EVO. 2 ITB Disks

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                    • #11
                      "Balistix",

                      Not sure if someone would have objected to me posting the vendor I bough the upgrade from in the UK, so I sent you a PM. Got it without any hassle whatsoever.

                      HTH
                      Martin
                      Windows 10 Pro. Gigabyte Z370 Aorus Ultra Gaming mainboard, Intel i7-8700K processor, 32GB DDR4 3200MHz RAM, Radeon R9 270 2GB DDR5 Graphics.
                      Samsung SSD Drives for system and mixture of SSD and 7200 SATA for video storage.

                      Edius 9.50. Blackmagic Intensity Pro 4k
                      Dublin, Ireland. PAL.

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