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Vertical Jitter on HDStorm Analogue Out

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  • vasxon
    replied
    We spend so much money for new PC & HD Storm with Bay and we can't work!I am very disappointed!Let be serious we can't add colour filter in every file we edit!We are buying a professional product!!!
    Last edited by vasxon; 02-10-2009, 12:18 AM.

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  • pjsssss
    replied
    Originally posted by GrassValley_KH View Post
    Actually, the best way to report a bug is to contact Technical Support directly.
    I would do both...

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  • GrassValley_KH
    replied
    Actually, the best way to report a bug is to contact Technical Support directly.

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  • CentralEurope
    replied
    Anyone know how to report the bug?
    Thomson Grass Valley Desktop Solutions Forums > Issues, Feedback and Feature Requests > User-Reported Issues
    http://ediusforum.grassvalley.com/fo...splay.php?f=17

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  • vasxon
    replied
    I recently bought a new HD STORM and i have the same problem with the analogue out! Can anyone know if this problem is fixed?

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  • ErnestTBass
    replied
    Originally posted by barnarjo View Post
    Thanks for that bit of advice. I have had a similar problem with composite output since I bought my new system a month ago, except the monitor picture sometimes flickered badly from colour to black and white. tried different monitor, s video output, even tried the same footage on my old Premiere system which played perfectly. I contacted my supplier (DVC in UK) for support but they have they have not been quick to help as their test images on my system play OK. With this one little adjustment on the brightness - the problem has disappeared. I can't help thinking this is a bug. Anyone know how to report the bug?
    Thanks a lot Alibiman
    I reported it to Tech Support weeks ago and supplied some footage to them. They were going to have the engineers in Japan take a look at it. I never heard back from them.

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  • barnarjo
    replied
    Originally posted by alibiman View Post
    Try this out:

    Apply a "Color Ballance" filter on the problematic clip, set the BRIGHTNESS to -1 or -2. You have good chance that the problem disappears.
    Thanks for that bit of advice. I have had a similar problem with composite output since I bought my new system a month ago, except the monitor picture sometimes flickered badly from colour to black and white. tried different monitor, s video output, even tried the same footage on my old Premiere system which played perfectly. I contacted my supplier (DVC in UK) for support but they have they have not been quick to help as their test images on my system play OK. With this one little adjustment on the brightness - the problem has disappeared. I can't help thinking this is a bug. Anyone know how to report the bug?
    Thanks a lot Alibiman

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  • alibiman
    replied
    This is not really a bug. I do assume you have used some DV material. Several DV cams overshoot the brighness sligthly. It seems HD Storm D / A does not tolerate the such kind of anomalies. From the otherhand I'm sure there will be a fix released soon, because this behavior can be programmed in the video encoder chip. So this is not a big deal. Meantime this brightness adjustment helps.

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  • ErnestTBass
    replied
    "Maybe it has something to do with the bay? Did you call support and tell them?"

    Yes, I've been in touch with tech support. I uploaded a clip for them to test. As of Friday, they haven't seen the jitter. I'm thinking I may have gotten a bad bay or card. It's just weird that by simply applying the Color Balance filter with the brightness set to -1 the problem goes away.

    "Have you updated to the new HDStorm driver? (1.01)"

    Yes.

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  • redgum
    replied
    Have you updated to the new HDStorm driver? (1.01)

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  • STORMDAVE
    replied
    You might be on to something.

    Maybe it has something to do with the bay? Did you call support and tell them?

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  • ErnestTBass
    replied
    Setup is set to 7.5. The monitor is a Sony industrial. It's about 8-10 years old. The monitor isn't the problem, though. For an additional test, I output the video via composite to the input on my DVStorm, launched Storm Video to view it, and the jitter was there. Unless there's a setting for the HDStorm that I'm unaware of, I'm convinced this is a bug. I hope it's a bug in the software that can be fixed, instead of the hardware.

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  • STORMDAVE
    replied
    I don't have the HDSTORM, but what type of CRT monitor are you using? Also set your NTSC setup to 7.5 if there is such a setting (should be) under the HDStorm hardware settings in EDIUS5.

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  • ErnestTBass
    replied
    "Apply a "Color Ballance" filter on the problematic clip, set the BRIGHTNESS to -1 or -2. You have good chance that the problem disappears."

    Thanks a million! That did the trick.

    This must be a bug with the HDStorm's analogue out when using composite or S. One shouldn't have to apply filters to the clips to prevent vertical jitter.

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  • alibiman
    replied
    Originally posted by ErnestTBass View Post
    I just installed the HDStorm Plus and attempted playback of 4x3 Canopus DV AVI files that were previously captured via my DVStorm. These clips play great in the DVStorm, however, I’m encountering intermittent vertical jitter on my NTSC monitor when output via the HDStorm Bay’s analogue jacks. There’s no jitter in the E5 onscreen program monitor; the video plays great there. I’ve tried both the composite output and the S-Video output (using the supplied Y adapter) to no avail. The hardware settings are set for Composite/S-Video. To rule out potential issues with my monitor, I also output to another monitor and encountered the same problem.

    I’m running XP SP2 on a Q6600 with 4GB of RAM & nVidia 8500GT. The HDStorm card is in the 3rd PCI Express x1 slot.

    My Sony NTSC monitor has composite & S jacks only; no component. I plan to upgrade to HD next spring. Until then, the analogue outputs are a must.

    Any ideas?
    Try this out:

    Apply a "Color Ballance" filter on the problematic clip, set the BRIGHTNESS to -1 or -2. You have good chance that the problem disappears.

    Leave a comment:

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