Problem with ver 5 upgrade. Serial# won't work.

[Alter Ego]

Followed the upgrade suggestions. I uninstalled 4.61 first. Ran the upgrade disc. None of the serial numbers work. I've tried 4 and 5 plus my old 4 and no luck. Keeps telling me I have the wrong serial number. I searched the forum for an answer... Haven't any found one yet. System is WinXP 32 SP2. Any suggestions? Thanks.

Regards,
Tom

[Alter Ego]

Its OK now.... Rebooted and used 5 and a new window came up asking for a ver of 4 Pro. Update successfull. I don't know what happened....

[Rusty]

The cure!

This old thread has seen way too much activity over this issue.

Here's the fix found (by users) after 8 pages of forum debate...

Look in C:\Windows\system32 for pavedius.dll files, if you find any (might be 4b, 5b variants) just rename them, put an X at the beginning of the file name then try the installer and serial number.

:~) Mods, please make a sticky version!

[Alter Ego]

Thanks Rusty... yes, I actually deleted a pavedius.dll and than rebooted and was able to enter the serial. Is this a problem deleting this file?

[Rusty]

Not a problem... just an unofficial fix!
:~}