Upgrade pricing for Edius 5

[GrassValley_CP]

Since we have to qualify each direct sale of an upgrade with a previous version of EDIUS, you will not be able to purchase the upgrade online.

Yet.

I'm trying to figure out how to make this work to save us a bit of time on the processing side.

For North American customers:
If you bought your qualifying previous version from us directly, don't worry about providing a sales invoice for the upgrade form--we'll be able to see the sale in our system attached to your account, as well as the product registered in your account, because all good EDIUS users always register their software. ;D
On the flip side of that, if you claim to have bought from us direct, and the sale is not in our system, you'll absolutely need to have a sales receipt to accompany the upgrade form.

[Jerry]

a quick visit to the referenced website, and, indeed my registration for v4.6 is there. but there is no option to upgrade to v5.

You can call Chris at sales next week to order.


Sales:
1 888 899 EDIT

[cuervo]

a quick visit to the referenced website, and, indeed my registration for v4.6 is there. but there is no option to upgrade to v5.

[GrassValley_KH]

I purchased Edius Broadcast over a year ago, directly from Thompson/Grass Valley. I registered my software immediately upon receipt. I can no longer find my sales invoice, and this seems to be a paperwork requirement to qualify for the upgrade to v5.

Where can I get a copy of my sales invoice? Is this the ONLY way I can prove to GV that I am the original purchaser of Edius? If so, I will not pay full retail for an upgrade to v5.

Don't panic - just pick up the phone and call the office during business hours. We'll sort it out. :)

And the upgrade offers are world-wide offers. It's just that some territories have a form, and some require you contacting a reseller.

[Jerry]

Yeah it is in there, but that upgrade form said you have to have an invoice. ?
Look like an awsome upgrade, I can't wait, also need to upgrade my graphic card too.

Contact Chris at sales and he can give you the definitive answer.

[Khoi Pham]

Yeah it is in there, but that upgrade form said you have to have an invoice. ?
Look like an awsome upgrade, I can't wait, also need to upgrade my graphic card too.

[Jerry]

I hope you are right, I registered online, but very bad with paper work, I probably will have a very hard time finding the paper invoice.

Do you see it in the product registry? If it is there, they should have it.

[Khoi Pham]

Did you register on Line? If so, it should be listed in your products registered section of the Canopus website. I am pretty sure that will suffice for proof.
It can be checked very easily at that point.

http://desktop.thomsongrassvalley.co...portcenter.php

Sign in and go to product registry to see your product.

I hope you are right, I registered online, but very bad with paper work, I probably will have a very hard time finding the paper invoice.

[Jerry]

I purchased Edius Broadcast over a year ago, directly from Thompson/Grass Valley. I registered my software immediately upon receipt. I can no longer find my sales invoice, and this seems to be a paperwork requirement to qualify for the upgrade to v5.

Where can I get a copy of my sales invoice? Is this the ONLY way I can prove to GV that I am the original purchaser of Edius? If so, I will not pay full retail for an upgrade to v5.

Did you register on Line? If so, it should be listed in your products registered section of the Canopus website. I am pretty sure that will suffice for proof.
It can be checked very easily at that point.

http://desktop.thomsongrassvalley.co...portcenter.php

Sign in and go to product registry to see your product.

[cuervo]

I purchased Edius Broadcast over a year ago, directly from Thompson/Grass Valley. I registered my software immediately upon receipt. I can no longer find my sales invoice, and this seems to be a paperwork requirement to qualify for the upgrade to v5.

Where can I get a copy of my sales invoice? Is this the ONLY way I can prove to GV that I am the original purchaser of Edius? If so, I will not pay full retail for an upgrade to v5.

[rapcon]

Thanks Mate! I was just trying to get the hang of Version 4 but it's a nice bonus, eagerly waiting for the upgrade form...

Regards Phil C.

[shueardm]

Yes you can get a free upgrade after filling out the form (available next week)

[rapcon]

I purchased Edius 4 on 15th August 2008. Am I eligible for a free upgrade to Edius 5 here in Australia under the same conditions offered in North America & Europe?

Regards Phil C.

[shueardm]

There will be a seperate price but not until 2009 when this special upgrade offer runs out.

[jasser]

Having spent £250 upgrading to Broadcast 4.6 a few months ago to support my new XDCAM EX Footage, will there be seperate pricing to upgrade from edius 4 pro and edius 4 broadcast ?

thanks and congratulations on the new version and announcements.

is there any information on the BLU hardware encoder board ?

thanks,
Stephen