No email notifications

[Keith Elliott]

I am registered on GrassValley/Canopus website to receive notifications of updates, etc via email. I've been set up there for over a year and have never received an email. The email address is correct, and I have reset the alert requests at least three times. I was never notified when Edius 4.6 was updated, and who knows what else I'm not getting. I called the Grass Valley cust service and they didnt have an answer.

Anyone else have an answer? Thanks!

[GrassValley_KH]

For one to receive an e-mail, first an e-mail must be sent. This is handled by a different department for communications now, whom are yet to employ the Web site's mail listing functions.

My best advice, is to learn up on RSS subscription - the announcments forum here uses such technology, meaning you will get notification on any new posts that appear there.