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  • No email notifications

    I am registered on GrassValley/Canopus website to receive notifications of updates, etc via email. I've been set up there for over a year and have never received an email. The email address is correct, and I have reset the alert requests at least three times. I was never notified when Edius 4.6 was updated, and who knows what else I'm not getting. I called the Grass Valley cust service and they didnt have an answer.

    Anyone else have an answer? Thanks!
    East Coast Video

    Edius Pro7, Intel i7 4770 3.4ghz Processor, 32gb RAM, ASUS Z87-Pro Motherboard, 3x2TB SATA, 500GB SSD, ATIR9 270X 4GB card, Samsung 24" Monitors, ADVC110 capture, Windows 7 Pro x64

  • #2
    For one to receive an e-mail, first an e-mail must be sent. This is handled by a different department for communications now, whom are yet to employ the Web site's mail listing functions.

    My best advice, is to learn up on RSS subscription - the announcments forum here uses such technology, meaning you will get notification on any new posts that appear there.