An Unexpected error! Need Help Please.

[lauri]

Today inserted my drive E to continue working on a project I had started 2 months ago. When I tried to open the project I received an error that said:" An unexpected error occurred while reading Drive E"

All the other projects on this drive open up fine. I do not have my editing computer connected to the internet so I can't understand
what happened.

Any help would be greatly appreciated.

Thank You
Lauri

[THoff]

The hard drive might be failing -- hopefully you're making regular backups. Try running or scheduling a disk check including a surface analysis on the drive. Be aware that this may take several hours and cannot be interrupted once initiated.

[lauri]

At the risk of sounding stupid how do I run a surface analysis and disk check?
I can go into disk management and perform an error checking but that's as far as I know. I tried to see if there was a way to check the health of the drive, but obviously I'm missing something.

Thanks
Lauri

[AJL14]

Lauri, I would suspect a "file corruption" rather than a disc problem, since you stated the other projects on E: are OK, and readable. If this is your original working disc, then search for a "backup file", which EDIUS should have automatically recorded onto the same disc periodically - depending on how you set up EDIUS. It should have basically the same file name, but with a bunch of numbers attached as the extension to the original name. If you do find it, load it into EDIUS, and rename and save the file immediately before working on it. You cannot "save" a backup file without renaming it.
Good luck,
Alan

[THoff]

At the risk of sounding stupid how do I run a surface analysis and disk check?

Right-click on the drive in question in Windows Explorer, select Properties, then Tools, then Error Checking, and check the "Scan for and attempt recovery of bad sectors". Depending on whether the drive is in use or not the scan may not run until you reboot.

[lauri]

Alan,

I am still using Edius 3.5 I do nohave 3.61 which has the auto save feature
you are taliking about. I had it at one time but got rid of the upgrade as it caused other issues. Do you have any other suggestions?

I know Anton had posted on his website how to recover an Edius project that has become corrupt, but I'm not sure this is the problem... Any thoughts?

Lauri

[lauri]

THoff,

I ran the scan,but still hasn't resolved the issue.

Lauri

[lauri]

Well I did Anton's recover corrupt project but when it came to merging the projects it would not open the file.

Where is Anton anyway????

Lauri

[AJL14]

Lauri, you're correct that Anton posted on his website one way to recover a corrupt file. Can't hurt to try - he's pretty darn smart about these things! Go to:

http://www.videoproductions.com.au/html/recover.html

Keep us "posted"!
Alan

[antonsvideo]

what is your E drive? external? internal in craddle? USB? IDE? SATA?

if removable drive, data corruption can happen if the drive write caching is enabled

[lauri]

Removable drive IDE. How can I check to see if the drive write caching is enabled?


Lauri

[antonsvideo]

device manager, disk drives, select the correct drive and go to properties, policies

this should never be enabled if a drive is removed from the system

because data maybe in the drive cache at time of removal, this data will be lost and you have a corrupt project

did you save some versions along the way?

[lauri]

Listed in the policies tab is the following:

ST 3800 11A Writing Cache is enabled
WDC WD2500JB-00EVAD is enabled as well

Now those 2 have a setting where I can uncheck the writing cache.

There are 2 more that are greyed out where I cannot uncheck them, but it gives instructions on how to disable the writing Cache. They are:

WDC WD25 00JB-00EVAO SCSI Disk D
WDC WD25 00JB-00GVCO SCSI Disk

Should I disable them all?

Lauri

[antonsvideo]

I would disable the write cache on any drive that you remove

permanently fixed drives can be left enabled

which drive is your E drive (ST Seagate or WD Western Digital)

be sure to reboot after making the change

also, you may try and copy the entire project from E drive to another drive, see if it opens from another drive

if not, happy re-editing from scratch :(

[lauri]

Usually I do save some versions but for some reason I didn't do it with this one. I usually remove the drive when my computer is off,never when it is on
Does that make a difference does data remain in the cache even if the computer is off?