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  • White Balance Unuseable! Help!

    HEY -

    I had Edius 4.52 running - and somewhere along my editing workflow I put the white balance feature on a clip and ( it USED to work FINE) now I get this screen:
    Click to Enlarge
    I can't access any of the black, grey or white buttons or color balancing circles - I am really frustrated!

    I tried downloading the lasted upgrade - thinking that may fix it - but it is STILL useless with the same problem - any idea on what is causing this or how to fix it - ?? ( I posted on www.videouniversity.com and another user over there said he is have the same problem too!) HELP!

    Sheila!

  • #2
    What video card are you using and what type of overlay?

    Comment


    • #3
      Hi Sheila,

      It looks like a video memory issue.
      Have you updated your video drivers lately? Sometimes newer is not better.

      Maybe White Balance is getting its toes stepped on by Edius itself. I'd try resetting the Edius screen layout to default.

      Hang in there... :~/
      Rusty Rogers | Films
      >TYAN S7025 - 32GB RAM, 2 x Xeon X5690's, 4 x 10k video HD's, Win10 x64, BM DecklinkHD, nVidia TITAN, 12TB DroboPro w/iSCISI connection
      >RAZER BLADE - QHD+ - 16GB RAM, i7-6700HQ Quad, 512GB SSD, Win10 x64, GeForce GTX 1060 6GB

      An inglorious peace is better than a dishonorable war.
      Twain - "Glances at History" 1906

      Comment


      • #4
        ok -
        I change the screen layout to default - nothing...

        I looked at the overlay options- and I dotn see how any of those features are affecting my white balance screen - is there a specific setting I should have ?

        I beleive I have a Nivdia Quadro FX 2500M card? I am not really up to date on how to find the card - but I am figuring that must be it - ? everything plays well -

        I think maybe after the system crashed for the upteeth time- that amybe it affected my white balance screen - so my q is - is my only option left is to uninstall and reinstall Edius?? ( I really dotn want to have to do that ~)

        Comment


        • #5
          Originally posted by sheilaorsi View Post
          ok -
          is my only option left is to uninstall and reinstall Edius?? ( I really dotn want to have to do that ~)
          why? it does not take long, less than 5 min and you won't lose any of your custom settings

          in any case, I think your graphics card driver is corrupt, check the properties to see exactly what card it is and download the latest driver from http://www.nvidia.com/Download/index.aspx?lang=en-us

          then uninstall existing driver and reboot

          then empty temp folder as usual (a must in my books)

          then install new driver and reboot

          then reset screen resolution to your requirement, usually the maximum possible
          Anton Strauss
          Antons Video Productions - Sydney

          EDIUS X WG with BM Mini Monitor 4k and BM Mini Recorder, Gigabyte X299 UD4 Pro, Intel Core i9 9960X 16 Core, 32 Threads @ 4.3Ghz, Corsair Water Cooling, Gigabyte RTX-2070 Super 3X 8GB Video Card, Samsung 860 Pro 512GB SSD for System, 8TB Samsung Raid0 SSD for Video, 2 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Phanteks Enthoo Pro XL Tower, Corsair 32GB DDR4 Ram, Win10 Pro

          Comment


          • #6
            I hate to have to agree with Anton again ;-), but that is exactly what I was getting at with the video card question. It sounds like more of an overlay problem than an Edius problem. I would simply try and update the driver first. If that does not work then uninstall/reinstall Edius. It really does not take much time.

            Comment


            • #7
              Originally posted by pjsssss View Post
              I hate to have to agree with Anton again ;-), but that is exactly what I was getting at with the video card question. It sounds like more of an overlay problem than an Edius problem. I would simply try and update the driver first. If that does not work then uninstall/reinstall Edius. It really does not take much time.
              ok -

              I went to that site for Nividia - and there is no listing for the fx 2500m so I wouldnt want to update the wrong driver>>> ?

              BUT - I did uninstall and re-install edius- and it still has the same problem- so that didnt help at all!

              White balance is a HUGE color correction - and to not be able to use it really defeats a huge purpose for me ! I am really dumbfounded on WHAT to do - and it USED to work JUST fine ... and another Eduis user posted the same problem on VU - so I dont think it's my system... ( esp if it USED to work ok)

              anyone think of another fix?? - actually - I just got an idea- Im gonna try it - and if it works Ill post it!

              Comment


              • #8
                Most video drivers are categorized by series (1300, 1500, 2600, etc) and the downloads are usually one giant does-all program anyway. So it's hard to go wrong.

                If it does go wrong, there's always safe mode to uninstall.

                Have you tried "System Restore" to step back a few weeks in time to see if there's culprit there? It's worked for me!
                Rusty Rogers | Films
                >TYAN S7025 - 32GB RAM, 2 x Xeon X5690's, 4 x 10k video HD's, Win10 x64, BM DecklinkHD, nVidia TITAN, 12TB DroboPro w/iSCISI connection
                >RAZER BLADE - QHD+ - 16GB RAM, i7-6700HQ Quad, 512GB SSD, Win10 x64, GeForce GTX 1060 6GB

                An inglorious peace is better than a dishonorable war.
                Twain - "Glances at History" 1906

                Comment


                • #9
                  Originally posted by sheilaorsi View Post
                  I went to that site for Nividia - and there is no listing for the fx 2500m so I wouldnt want to update the wrong driver>>> ?
                  NVIDIA now have a feature that can automatically detect what board you have, and what drivers it needs..


                  http://www.nvidia.com/Download/Scan.aspx?lang=en-us

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