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Printer problems

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  • Printer problems

    Im sorry for posting this here but I dont know where else to post it. I am having strange printer problems I used to have a Photosmart 8150 printer (actually I still do) I stopped using it because I couldnt afford the ink anymore so I bought a HP 5400 pro office type printer. Now When I use it to print inserts it only prints 10 inches wide instead of 10.5 so all my cases are small. I tried every setting I could think of, I went to my EPSON which I dont like using for cases and its fine. Any thoughts?

    Asus sabertooth MB Z97 16 gigs of ram SSD system and edit drives Nvidia GTX-660 video card

  • #2

    I would be inclined to call HP.


    • #3
      I am sure you have been to printing preferences to select your default paper size and disabled and scaling options
      Anton Strauss
      Antons Video Productions - Sydney

      EDIUS X WG with BM Mini Monitor 4k and BM Mini Recorder, Gigabyte X299 UD4 Pro, Intel Core i9 9960X 16 Core, 32 Threads @ 4.3Ghz, Corsair Water Cooling, Gigabyte RTX-2070 Super 3X 8GB Video Card, Samsung 860 Pro 512GB SSD for System, 8TB Samsung Raid0 SSD for Video, 2 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Phanteks Enthoo Pro XL Tower, Corsair 32GB DDR4 Ram, Win10 Pro


      • #4
        Also you may have to have borderless printing to get your full width.