In case it's useful information to someone , I solved my problem :
First I downloaded and ran : ComponentTransferErrorFix.exe from the Installshield web site - Judging by the name of the fix, one would have expected this should have fixed the problem but it made no difference.
I then un-Install PCE for Edius - with no problem
I then un-Install PCE ( standalone ) - this crashes and comes up with error saying that it cannot open C:\Program Files\Installshield Installation Information\{84FCC59c..........}.
I then copied the PCE folder from the DVD, overwriting the whole
contents of the specific InstalLshield Information folder which was generating the error.
PCE then instantly started installing itself automatically.
I am operational again, except every time now after burning a DVD from the Timeline, when exiting PCE, at the [Finish] step I get a [ PCE is forced to close .... send details to Microsoft ] error.
Which I click "Don't Send" to and it returns me back to Edius OK. Something is still not 100% right.
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I copied the folder from DVD into the C drive's EDIUS4 directory - same error.
I have admin. rights on my stand-alone dedicated PC - so not the issue.
I do have older versions of PCE on my PC C Drive's Canopus directory - A stand-alone version I purchased not long after PCE was first released ( many years ago ) and the other is the one that came with Edius 3 ( a couple of years ago ).
Could this be an issue ?
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Try copying the folder containing the setup program to your hard drive somewhere and run it from there. Also try running the setup as Administrator.
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This is exactly what I am trying to do.
I have the Edius4 upgrade DVD, on it is a PCE directory with a file called ProCoderExpress Setup.exe .
When I run this file - it comes up with [ Component Transfer Error ]
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Originally posted by syqkaduna View Postyou can check the installation disk,to find the "procoder express for edius" file,then install it.
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Component Transfer Error
I have just upgraded from Edius Pro 3.6 to 4. Everything seems to work as it should EXCEPT Procoder Express is not listed as an Export Option when [Print to File].
When upgrading to Edius4, twice it come up with the error "An installation support file could not be installed. The system can not find the file specified." ( However, when I have upgraded Pro 3 in the past this same error used to appear and I have had no operational problems.)
Within the Installation DVD - folder [Tools ] I have tried to run ProCoderExpress Setup.exe - and everytime I get Error Message :
Component Transfer error
Component : Common Files
File group : System Presets
File : <svSystemPresetsFolder>\
Error: The filename, directory name, or volume label syntax is incorrect
What do I need to do to get PCE listed when I [ Print to File ] ?
FYI : There is no pce.exe file in my EDIUS4 Directory
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Guest repliedNote
you can check the installation disk,to find the "procoder express for edius" file,then installs it.
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ya, finally tried that myself. Works that way.
Is this an issue or is there something i should look at on my end?
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Procoder Express Issues
Hello All,
On updating to the latest version of Edius 4 I get the following error on installation:
"An installation support file could not be installed. The system can not find the file specified."
Then when I try to run Procoder Express from Edius it crashes.
Any suggestions?
Thanks,
AllenTags: None
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