what to do for this error

[msr2175]

I am already connect in the internet but this error how to solve image.png

[antonsvideo]

maybe your antivirus or firewall are blocking EDIUS from connecting to the license server

which antivirus do you use

have you excluded the 3 Grass valley folders and the Flexnet folder?

[msr2175]

I am using Window defender only no 3rd party antivirus

[antonsvideo]

Have you excluded the 3 GV folders and the Flexnet folder in Win Defender? https://www.videoproductions.com.au/...exclusions.png

[msr2175]

sorry sir no idea one of my service guy is doing