Twitter not recognising a file encoded into h264 in Edius 10

[Bassman]

Glad it worked out!

[Mick Jenner]

Hi all, again thanks for all your help.Bassman, sorry for slow response have not had internet where I have been working for the past 3 weeks. I have rechecked my 8.5 projects and they are 2 channel, something I failed to register when I checked the settings.

[Bassman]

The audio issue makes sense. Was your Edius 8 encoding set to 2 or 4 channels?

[antonsvideo]

and make sure you set your project setting to 2 channels stereo for all future projects

[Mick Jenner]

Hi all,thanks for all your help, changeing the the audio to 2 chanels 16 bit seems to have solvedthe problem. Uploaded to the twitter ok.Thanks Anton for guiding me to the snipping tool.

[antonsvideo]

Use the windows snipping tool to make screenshots

Anton-01841.png

[GrassValley_SL]

Can you try and export a 2 channel audio file at 16 bit? Try that and let me know.

[Mick Jenner]

Screen grabs as requested. Same project clips encode from 8.5 upload to twitterr ok From 10, does not.The only difference I can see is in extended settings bit depth, Chroma format, MP4 option and Audio option have been added.

[ulyssesvideo]

if you have TMPGEnc Video Mastering Works 7, encode the video to mp4 then upload it to twitter.

Twitter video upload requirements:
The minimum resolution for Twitter videos is 32 x 32 and the maximum resolution is 1920 x 1200 or 1200 x 1900.
Supported formats are MP4 and MOV on the Twitter mobile apps and,
on the web, MP4 with H264 format with AAC audio. The maximum file size is 512MB

https://developer.twitter.com/en/doc...best-practices

[DigitalDave]

The settings are the same as far a I can see. I have tried with various encoded clips..As I upload the clip (post) on twitter a pink box comes up satating this "Your video file is not compatible. Please see tips for uploading videos" The tips for uploading does not help either. I can open the clip when I import into the post whilst writing it, and it plays back. When I go to post it starts to up load, stops and the pink box shows. Should add the same files upload ok to Facebook.

Post project and encode settings. Also duration.

[Mick Jenner]

The settings are the same as far a I can see. I have tried with various encoded clips..As I upload the clip (post) on twitter a pink box comes up satating this "Your video file is not compatible. Please see tips for uploading videos" The tips for uploading does not help either. I can open the clip when I import into the post whilst writing it, and it plays back. When I go to post it starts to up load, stops and the pink box shows. Should add the same files upload ok to Facebook.

[Bassman]

Sorry I do not have an answer but am interested to find out why this is happening. I would assume the settings were the same?

[Mick Jenner]

Have just tried uploading a small file to twitter encoded to H264 in edius x Twitter rejects it. Have put the clp into Edius eight and endoded to H264 no issues with Twitter excepting it. No doubtI am missing someting,anyideas? Many thanks