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  • #16
    Originally posted by video178 View Post
    when i try to install 10.31 then Edius asking for Uninstall and click uninstall and with the error before - file attached
    I am confused. Did you try to leave the deactivate box unchecked and then click the Uninstall button? I saw where you said you canceled it and then got the uninstall error. I am not sure why you would have canceled it instead of just clicking uninstall.
    1: 3970X Threadripper, Asus ROG Strix TR40 E Gaming, G. Skill Trident Z Neo 128G DDR4 3600, EVGA GeForce RTX 2080Ti, Samsung 970 EVO M.2 1T, Intel 660P M.2 2T (2), Seagate Ironwolf NAS 12T, Enermax TR4 360 AIO, Lian Li 011 DXL, AJA Kona 4, Asus ROG Thor 1200

    2: i7 6950X OC to 4.5GHz, ASUS RAMPAGE V EDITION 10, Corsair Dominator Platinum 64G DDR4 2800, SAMSUNG 950 PRO M.2 512G, GeForce GTX 1080ti SC Black, Corsair AX1200i, Phanteks Luxe, 16T RAID HGST Deskstar NAS 4T, Corsair H115i AIO, BM IP 4K

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    • #17
      Double click 10.31 and then Deactivate box unchecked and then click Uninstall and got error can not remove, tried a lot still can not upgrade from 10.31 to 10.32 something with EdiusPackage.msi

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      • #18
        when is the last time you emptied appdata/local/temp? I bet the issue lies with a full Temp folder

        reboot before you empty the folder
        Anton Strauss
        Antons Video Productions - Sydney

        EDIUS X WG with BM Mini Monitor 4k and BM Mini Recorder, Gigabyte X299 UD4 Pro, Intel Core i9 9960X 16 Core, 32 Threads @ 4.3Ghz, Corsair Water Cooling, Gigabyte RTX-2070 Super 3X 8GB Video Card, Samsung 860 Pro 512GB SSD for System, 8TB Samsung Raid0 SSD for Video, 2 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Phanteks Enthoo Pro XL Tower, Corsair 32GB DDR4 Ram, Win10 Pro 21H2

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        • #19
          Download and run 10.32 then got error then go to Temp folder empty all and then run again still error, reboot do it again still the same, at the moment 10.31 still working but can not upgrade to 10.32

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          • #20
            Have you spoken to the reseller yet?

            If nobody can help, call me and I fix it for you via anydesk
            download and install anydesk https://anydesk.com/en/downloads/windows
            Anton Strauss
            Antons Video Productions - Sydney

            EDIUS X WG with BM Mini Monitor 4k and BM Mini Recorder, Gigabyte X299 UD4 Pro, Intel Core i9 9960X 16 Core, 32 Threads @ 4.3Ghz, Corsair Water Cooling, Gigabyte RTX-2070 Super 3X 8GB Video Card, Samsung 860 Pro 512GB SSD for System, 8TB Samsung Raid0 SSD for Video, 2 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Phanteks Enthoo Pro XL Tower, Corsair 32GB DDR4 Ram, Win10 Pro 21H2

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            • #21
              Reseller not sure not find the path and think need to reinstall new windows. Guide me steps i can do it. Thanks Bro

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              • #22
                Originally posted by video178 View Post
                Reseller not sure not find the path and think need to reinstall new windows. Guide me steps i can do it. Thanks Bro
                make sure you deactivate the license by opening license manager, license list before you reinstall windows
                Anton Strauss
                Antons Video Productions - Sydney

                EDIUS X WG with BM Mini Monitor 4k and BM Mini Recorder, Gigabyte X299 UD4 Pro, Intel Core i9 9960X 16 Core, 32 Threads @ 4.3Ghz, Corsair Water Cooling, Gigabyte RTX-2070 Super 3X 8GB Video Card, Samsung 860 Pro 512GB SSD for System, 8TB Samsung Raid0 SSD for Video, 2 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Phanteks Enthoo Pro XL Tower, Corsair 32GB DDR4 Ram, Win10 Pro 21H2

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