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  • Mync lost

    I am told a different way to install the latest download of Edius due to some problems. In doing so I have lost Mync completely. It used to load at the same time in order but now it does not load at all . Should I go back to the original somewhere?
    E9 PRO ,Intensity Shuttle capture Nvidia 650 TI LG 3D Monitor HDMI Win 10 PRO 64 Bit.Vistitle 2.6, Robuskey. ASUS Z370 I7 8700 16 GB Hyper X black RAM 250GB 960 EVO. 2 ITB Disks

  • #2
    That is strange!
    Do you see this folder on your computer:
    C:\Program Files\Grass Valley\Mync
    JoiCam´s
    Edit station1: i7 6700K 4 ghz, 32gb ram, Edius 9 Workgroup, Davinci Resolve studio 16, 8GB GPU & Intensity Pro 4K
    2: 17" Laptop i7 w: Edius 9 Workgroup
    3: HPxw8600 dual 3ghz Xeon, STORM 3G, , Edius 7, 32 GB ram.
    4: Edius 7, Supermicro x7da8 dual 3ghz Xeon.
    Audio: Protools & Nuendo, M-Audio and Presonus interfaces, control surfaces and preamps, dual 3ghz Xeon. 16gb Ram.
    Studio monitoring: Mackie 1402-VLZ Pro mixer and Mackie HR824 Spk. Panasonic surround system.
    And more

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    • #3
      EDIUS always removes the program icons from the task bar with an update but does not remove the program itself. What is the different way you used to install stuff? What happens if you just re-install by running the update file?
      EDIUS silver certified trainer.
      Main edit laptop: DVC Kaby Lake desktop processor laptop, 32GB RAM, 3.5Ghz i5 desktop processor, nVidia 1060, Windows 10.
      Desktop: 4Ghz 9900K processor, 32GB RAM, nVidia 1660TI GPU, Windows 10.
      Desktop: 2Ghz 12 core Xeon processor, 32GB RAM, nVidia 1060, BM Intensity Pro, Windows 10

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      • #4
        Thanks for both replies. Yes I ahve the Mync folder where you indicate. I switch on do nothing else then run the latest downloads version. The result is it loads correctly but then does not recognise goro files or mp4 files . It does recognise avi files Mync does not load or update. I will switch off and run the update file.
        E9 PRO ,Intensity Shuttle capture Nvidia 650 TI LG 3D Monitor HDMI Win 10 PRO 64 Bit.Vistitle 2.6, Robuskey. ASUS Z370 I7 8700 16 GB Hyper X black RAM 250GB 960 EVO. 2 ITB Disks

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        • #5
          This means you are just doing a normal update - I only suggested that you restart then run the update in my latest video if EDIUS complained it could not do it. This sounds like something has gone wrong during the update. Have you tried uninstalling and then reinstalling?
          EDIUS silver certified trainer.
          Main edit laptop: DVC Kaby Lake desktop processor laptop, 32GB RAM, 3.5Ghz i5 desktop processor, nVidia 1060, Windows 10.
          Desktop: 4Ghz 9900K processor, 32GB RAM, nVidia 1660TI GPU, Windows 10.
          Desktop: 2Ghz 12 core Xeon processor, 32GB RAM, nVidia 1060, BM Intensity Pro, Windows 10

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          • #6
            have just uninstalled everything then reinstalled the latest download . Result Mync although back is frozen. Edius does not read mp4 and go pro files. Started again this time using the previous Edius version everything works fine. There is a problem with this latest download whatever Grass Valley admit. I shall leave it now until the next update. Thanks all for the replies
            E9 PRO ,Intensity Shuttle capture Nvidia 650 TI LG 3D Monitor HDMI Win 10 PRO 64 Bit.Vistitle 2.6, Robuskey. ASUS Z370 I7 8700 16 GB Hyper X black RAM 250GB 960 EVO. 2 ITB Disks

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            • #7
              I don't tihink there is an issue with the update file as many have updated. Can you check if you antivirus software is not blocking something during installation?
              Steve

              Get the Latest version of EDIUS:
              EDIUS Download (grassvalley.com)

              Please don't send me Private Messages for support. Contact Grass Valley support

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