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Edius activation process hangs on "processing the licence online"

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  • Edius activation process hangs on "processing the licence online"

    When installing the Edius X on a new computer Edius asks for Edius X serial number (In my case it is Edius 9 Plus serial number) and then for previous serial number that is Edius 8 serial number, the process can not be completed. Notification " Processing the license online " is shown indefinitely.

    What can I do to fix the issue?
    Last edited by strange; 08-21-2021, 09:47 PM.
    1st System: Edius 9, TMPGEnc VMW6 & AW5, ASUS P9X79, Core i7-3930K, Intel SSD 330 180GB, GeForce GTX 570, Corsair Graphite 600T Mid-Tower, Sony Optiarc AD-7280S, 16GB RAM, 12TB , Canopus ADVC-300, 2nd System: Edius 9, HP ZBook 17 G3, i7-6700HQ CPU @ 2.60GHz, 16GB RAM, 512Gb SSD, 1 TB HDD. Cameras: Panasonic DVX200, Fuji X-T3, Sony RX10

  • #2
    it appears the GV license server is down, I checked and I get page not found
    http://activation1.grassvalley.com/f...ortal/logon.do

    this needs to be reported urgently
    Anton Strauss
    Antons Video Productions - Sydney

    EDIUS X WG with BM Mini Monitor 4k and BM Mini Recorder, Gigabyte X299 UD4 Pro, Intel Core i9 9960X 16 Core, 32 Threads @ 4.3Ghz, Corsair Water Cooling, Gigabyte RTX-2070 Super 3X 8GB Video Card, Samsung 860 Pro 512GB SSD for System, 8TB Samsung Raid0 SSD for Video, 2 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Phanteks Enthoo Pro XL Tower, Corsair 32GB DDR4 Ram, Win10 Pro 21H2

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    • #3
      I reported it.
      1: 3970X Threadripper, Asus ROG Strix TR40 E Gaming, G. Skill Trident Z Neo 128G DDR4 3600, EVGA GeForce RTX 2080Ti, Samsung 970 EVO M.2 1T, Intel 660P M.2 2T (2), Seagate Ironwolf NAS 12T, Enermax TR4 360 AIO, Lian Li 011 DXL, AJA Kona 4, Asus ROG Thor 1200

      2: i7 6950X OC to 4.5GHz, ASUS RAMPAGE V EDITION 10, Corsair Dominator Platinum 64G DDR4 2800, SAMSUNG 950 PRO M.2 512G, GeForce GTX 1080ti SC Black, Corsair AX1200i, Phanteks Luxe, 16T RAID HGST Deskstar NAS 4T, Corsair H115i AIO, BM IP 4K

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      • #4
        Activation completed successfully! Thanks!
        1st System: Edius 9, TMPGEnc VMW6 & AW5, ASUS P9X79, Core i7-3930K, Intel SSD 330 180GB, GeForce GTX 570, Corsair Graphite 600T Mid-Tower, Sony Optiarc AD-7280S, 16GB RAM, 12TB , Canopus ADVC-300, 2nd System: Edius 9, HP ZBook 17 G3, i7-6700HQ CPU @ 2.60GHz, 16GB RAM, 512Gb SSD, 1 TB HDD. Cameras: Panasonic DVX200, Fuji X-T3, Sony RX10

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