Announcement

Collapse
No announcement yet.

Export problem after update to Edius 10.20

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Export problem after update to Edius 10.20

    Hi,
    today I made an update to 10.20 and my export no longer works !!! In the project in which export worked yesterday, today, after the update, it no longer works! The same export to the job monitor stands at 0% and goes no further!
    I can't export anything ... mp4, avi, wave ...
    Please help!
    Thank you,
    Tomislav
    Last edited by tompa; 05-13-2021, 11:17 AM.

  • #2
    Here is Edius system report...
    Attached Files

    Comment


    • #3
      ...after reinstallation, problem persist...

      Comment


      • #4
        uninstall EDIUS and do not deactivate

        reboot PC

        empty appdata/local/Temp

        install 10.20

        reboot and it will then work

        make sure faststart is disabled in power options
        Anton Strauss
        Antons Video Productions - Sydney

        EDIUS X WG with BM Mini Monitor 4k and BM Mini Recorder, Gigabyte X299 UD4 Pro, Intel Core i9 9960X 16 Core, 32 Threads @ 4.3Ghz, Corsair Water Cooling, Gigabyte RTX-2070 Super 3X 8GB Video Card, Samsung 860 Pro 512GB SSD for System, 8TB Samsung Raid0 SSD for Video, 2 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Phanteks Enthoo Pro XL Tower, Corsair 32GB DDR4 Ram, Win10 Pro

        Comment


        • #5
          I uninstalled Edius, rebooted PC, emptied appdata / local / Temp (except: edius_net_setup_manager_tmp - I can't delete), reinstalled 10.20, disabled fastsart
          AND THE EXPORT DOESN'T WORK AGAIN ... PLEASE HELP!

          Comment


          • #6
            Do you have enough drive space on the destination drive? Try a different destination drive and see if it works.
            Jerry
            Six Gill DV
            www.sgdvtutorials.com
            If you own the Tutorials and you need help, PM me.

            Vistitle YouTube Channel
            https://www.youtube.com/channel/UCMVlxC8Am4qFbkXJRoPAnMQ/videos

            Windows 10 Pro up to v.1803 Tweaks for Edius Users
            http://sgdvtutorials.com/WIN%2010%20...%20V.2.0.0.pdf


            Main System:: Azrock Z97 Extreme 6, [email protected], 32gb ram, NZXT Z63, Win10 Pro 64, Samsung 850 pro, E7.5/8.5/E9 on separate SSD drives, 2TB Sabrent M.2 NVME, BM MINI MONITOR 4K, 12tb RAID 0 on backplane ,2 BD, Dual LG 27GK65S-B 144Hz monitors, GTX 1080ti SC Black.
            Second System: EditHD Ultimax-i7, X58, [email protected], Corsair H80, Win764, 24gb ram, Storm 3g, Samsung 840 Pro 256, 4tb and 6tb RAID 0 on backplane, GTX 980ti Classified, Edius 9, Apple 30", Samsung 24", dual BD.

            Comment


            • #7
              I went back to version 10.10 and now everything works again! There is something wrong with version 10.20, at least on my PC. When uninstalling version 10.20 EVERY TIME my PC froze when it uninstalled the "GV video I / O hardware driver". When reinstalling 10.10, when he installed the "GV video I / O hardware driver" it took too long but it passed (thank god).

              Comment


              • #8
                Not exactly the same but on my PC Job Monitor hangs with the indication of (Connecting) in the lower right corner and nothing nothing appeared in there when I export from the timeline.
                uninstall, reboot and install uninstall three times along with emptying the appdata local temp folder but it stays the same
                Last edited by johannesj; 05-13-2021, 06:27 PM.
                JoiCam´s
                Edit station1: i7 6700K 4 ghz, 32gb ram, Edius 9 Workgroup, Davinci Resolve studio 16, 8GB GPU & Intensity Pro 4K
                2: 17" Laptop i7 w: Edius 9 Workgroup
                3: HPxw8600 dual 3ghz Xeon, STORM 3G, , Edius 7, 32 GB ram.
                4: Edius 7, Supermicro x7da8 dual 3ghz Xeon.
                Audio: Protools & Nuendo, M-Audio and Presonus interfaces, control surfaces and preamps, dual 3ghz Xeon. 16gb Ram.
                Studio monitoring: Mackie 1402-VLZ Pro mixer and Mackie HR824 Spk. Panasonic surround system.
                And more

                Comment


                • #9
                  Originally posted by tompa View Post
                  I uninstalled Edius, rebooted PC, emptied appdata / local / Temp (except: edius_net_setup_manager_tmp - I can't delete), reinstalled 10.20, disabled fastsart
                  AND THE EXPORT DOESN'T WORK AGAIN ... PLEASE HELP!
                  you need to disable faststart before rebooting after uninstalling EDIUS, and never re-enable faststart, it is a Microsoft disaster invention
                  also uninstall the EDIUS setup manager, you don't need it
                  Anton Strauss
                  Antons Video Productions - Sydney

                  EDIUS X WG with BM Mini Monitor 4k and BM Mini Recorder, Gigabyte X299 UD4 Pro, Intel Core i9 9960X 16 Core, 32 Threads @ 4.3Ghz, Corsair Water Cooling, Gigabyte RTX-2070 Super 3X 8GB Video Card, Samsung 860 Pro 512GB SSD for System, 8TB Samsung Raid0 SSD for Video, 2 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Phanteks Enthoo Pro XL Tower, Corsair 32GB DDR4 Ram, Win10 Pro

                  Comment


                  • #10
                    Originally posted by antonsvideo View Post

                    you need to disable faststart before rebooting after uninstalling EDIUS, and never re-enable faststart, it is a Microsoft disaster invention
                    also uninstall the EDIUS setup manager, you don't need it

                    Thanks a lot Anton,
                    I did everything as you said, but it still doesn't work. I will wait for the new version and then try again.
                    10.10 works great!

                    Comment


                    • #11
                      Originally posted by tompa View Post


                      Thanks a lot Anton,
                      I did everything as you said, but it still doesn't work. I will wait for the new version and then try again.
                      10.10 works great!
                      can you tell me which antivirus and antimalware programs you have installed? something must be blocking something

                      also, in EDIUS help menu, generate a system report and attach it here
                      Anton Strauss
                      Antons Video Productions - Sydney

                      EDIUS X WG with BM Mini Monitor 4k and BM Mini Recorder, Gigabyte X299 UD4 Pro, Intel Core i9 9960X 16 Core, 32 Threads @ 4.3Ghz, Corsair Water Cooling, Gigabyte RTX-2070 Super 3X 8GB Video Card, Samsung 860 Pro 512GB SSD for System, 8TB Samsung Raid0 SSD for Video, 2 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Phanteks Enthoo Pro XL Tower, Corsair 32GB DDR4 Ram, Win10 Pro

                      Comment


                      • #12
                        Originally posted by antonsvideo View Post

                        can you tell me which antivirus and antimalware programs you have installed? something must be blocking something

                        also, in EDIUS help menu, generate a system report and attach it here
                        I only have default windows security with added exceptions (folders: c-program files-grass valley, c-programdata-grass valley and c-users-tom-appdata-roaming-grass valley).
                        I have already sent the system report (post # 2).
                        Yes, it is clear to me that something is blocking something but I can't find what!

                        Comment


                        • #13
                          the system report in your post 2 is corrupt, I can't view it, see attached

                          maybe send it via antonsvideo.wetransfer.com

                          Anton-01291.png
                          Anton Strauss
                          Antons Video Productions - Sydney

                          EDIUS X WG with BM Mini Monitor 4k and BM Mini Recorder, Gigabyte X299 UD4 Pro, Intel Core i9 9960X 16 Core, 32 Threads @ 4.3Ghz, Corsair Water Cooling, Gigabyte RTX-2070 Super 3X 8GB Video Card, Samsung 860 Pro 512GB SSD for System, 8TB Samsung Raid0 SSD for Video, 2 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Phanteks Enthoo Pro XL Tower, Corsair 32GB DDR4 Ram, Win10 Pro

                          Comment


                          • #14
                            Now I have re-installed 10.20 to make a new SystemReport, and now Export WORKS !!!
                            The only new thing I did today was uninstall the EDIUS setup manager. I do not understand...
                            Anton, thank you so much for your help!

                            Comment


                            • #15
                              I'm having this same issue as well.

                              Have tried all the steps mentioned above multiple times. Have tried re-installing older version of 10 and nothing is working.

                              I don't have any anti-virus installed other than windows default security as well. Everything was working fine a few days ago....outside of installing Discord, nothing has changed system-wise to my knowledge.

                              I've attached a systems report.

                              Any help is appreciated.

                              Mike
                              Attached Files

                              Comment

                              Working...
                              X