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EDIUS 9 does not respond any more !

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  • EDIUS 9 does not respond any more !

    Hi ! I used GV License Manager for deactivating EDIUS 8 which I have not used since I own EDIUS 9...
    Now if I click on the EDIUS 9 icon it keeps telling me that it has changed or be moved and I cannot any longer use EDIUS 9. I had a trial version of EDIUS X I have uninstalled as I am not interested so far...
    Eve that one cannot be reinstalled in waiting ! Please Help !!!

  • #2
    GV License Manager does not show EDIUS 9 any more ! I cannot reinstall EDIUS 9 any longer...

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    • #3
      if EDIUS9 was an upgrade from 8, you must not deactivate 8 or 9 will stop working as you found out

      so open the license manager and re-enter the 8 serial by clicking online activation
      Anton Strauss
      Antons Video Productions - Sydney

      EDIUS X WG with BM Mini Monitor 4k and BM Mini Recorder, Gigabyte X299 UD4 Pro, Intel Core i9 9960X 16 Core, 32 Threads @ 4.3Ghz, Corsair Water Cooling, Gigabyte RTX-2070 Super 3X 8GB Video Card, Samsung 860 Pro 512GB SSD for System, 8TB Samsung Raid0 SSD for Video, 2 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Phanteks Enthoo Pro XL Tower, Corsair 32GB DDR4 Ram, Win10 Pro

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      • #4
        Many Thanks but GV License Manager did not keep any race of both 9 and 8 and I have only edius x I cannot reinstall any of them !
        I know there is a way to proceed at a clean install (deleting some folders) but I forgot the list...
        Please clould you tell me what is the email address of Grass Valley Support ?
        Last edited by rackaouy; 12-14-2020, 10:40 AM.

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        • #5
          simply contact your reseller and have it sorted in seconds or minutes
          Anton Strauss
          Antons Video Productions - Sydney

          EDIUS X WG with BM Mini Monitor 4k and BM Mini Recorder, Gigabyte X299 UD4 Pro, Intel Core i9 9960X 16 Core, 32 Threads @ 4.3Ghz, Corsair Water Cooling, Gigabyte RTX-2070 Super 3X 8GB Video Card, Samsung 860 Pro 512GB SSD for System, 8TB Samsung Raid0 SSD for Video, 2 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Phanteks Enthoo Pro XL Tower, Corsair 32GB DDR4 Ram, Win10 Pro

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          • #6
            Well I bought all these software by Internet (like B&H at New York and they do not have any support ! I rely on the Grass Valley Support and I keep my faith on them !

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            • #7
              your typing confuses me

              have you deactivated and uninstalled or only deactivated?

              if you only deactivated, you can activate 8 and 9 by the time I take sip of coffee
              Anton Strauss
              Antons Video Productions - Sydney

              EDIUS X WG with BM Mini Monitor 4k and BM Mini Recorder, Gigabyte X299 UD4 Pro, Intel Core i9 9960X 16 Core, 32 Threads @ 4.3Ghz, Corsair Water Cooling, Gigabyte RTX-2070 Super 3X 8GB Video Card, Samsung 860 Pro 512GB SSD for System, 8TB Samsung Raid0 SSD for Video, 2 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Phanteks Enthoo Pro XL Tower, Corsair 32GB DDR4 Ram, Win10 Pro

              Comment

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