EDUIS 9 Pro crashing

[antonsvideo]

your crashes are nvidia related, can you check and see if you have the latest driver and if not, download it and do a clean installation

[EQR76]

Done. Thanks so much

[antonsvideo]

the forum should not block a zip file attachment of a system report, at least it did not with the old forum

send it to antonsvideo.wetransfer.com

[EQR76]

Didn´t allow me to attach the system report, an error message appears of PHP Max Post Size has been exceded. But in the mean time I attach a pic of my computer specs. PC System info.jpg

[antonsvideo]

My Edius 9 Pro is constantly crashing and closing me the program not even allowing me to enter into, displaying an error message. Do you know why and how can i fix this? Thanks in advance

in EDIUS9 help menu, generate a system report and attach it here

[BernH]

We would need more information to give any real advice. Is it only when using certain kinds of files? (HEVC files from apple devices are known to cause issues). What are your computer specs, Windows version, etc.? When you installed, did you disable any virus scanners as is the recommended procedure? Have you recently done or taken any windows updates? Have you recently installed any other software?

Without knowing more, the only real advice that can be given is to re-install Edius with the virus scanner disabled.

[EQR76]

My Edius 9 Pro is constantly crashing and closing me the program not even allowing me to enter into, displaying an error message. Do you know why and how can i fix this? Thanks in advance